Content Creator and Social Media Manager with 5+ years of experience in content creation and personal branding, backed by 6 years as a Singapore Airlines cabin crew. Skilled in clear communication, audience engagement, and customer experience in fast-paced environments. Built and managed a 71.5K+ Instagram audience through organic strategies and collaborations with 100+ brands, while leading multi-platform social media handling for local businesses. Strong in campaign planning, content production, community management, analytics, and data-informed marketing decisions.

Dian Hipppy

Content Creator and Social Media Manager with 5+ years of experience in content creation and personal branding, backed by 6 years as a Singapore Airlines cabin crew. Skilled in clear communication, audience engagement, and customer experience in fast-paced environments. Built and managed a 71.5K+ Instagram audience through organic strategies and collaborations with 100+ brands, while leading multi-platform social media handling for local businesses. Strong in campaign planning, content production, community management, analytics, and data-informed marketing decisions.

Available to hire

Content Creator and Social Media Manager with 5+ years of experience in content creation and personal branding, backed by 6 years as a Singapore Airlines cabin crew. Skilled in clear communication, audience engagement, and customer experience in fast-paced environments.

Built and managed a 71.5K+ Instagram audience through organic strategies and collaborations with 100+ brands, while leading multi-platform social media handling for local businesses. Strong in campaign planning, content production, community management, analytics, and data-informed marketing decisions.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent

Work Experience

Brand Marketing Manager at Keia tiv (Keia tiv)
January 1, 2025 - Present
Developed and executed social media strategies and led rebranding initiatives to strengthen brand positioning, visual identity, and messaging. Planned and directed content aligned with brand positioning and analyzed marketing/customer data to support data-driven business decisions. Monitored performance metrics to improve reach, engagement, and overall campaign effectiveness.
Brand Marketing Manager at Keia tiv
January 1, 2025 - Present
Developed and executed social media strategies; led a rebranding initiative to strengthen brand positioning, visual identity, and messaging. Planned and directed content aligned with brand positioning, analyzed marketing and customer data for data-driven decisions, and monitored performance metrics to improve reach, engagement, and campaign effectiveness.
Marketing & Communication Executive at Keiaitiv DeveIopment
January 1, 2025 - Present
Developed and executed social media strategies to strengthen brand positioning, visual identity, and messaging. Planned and directed content aligned with brand positioning; analyzed marketing and customer data to support data-driven business decisions; monitored performance metrics to optimize reach, engagement, and campaign effectiveness.
Marketing & Communications Manager at Keativ Development
January 1, 2025 - Present
Led marketing and communications efforts; planned and executed social media strategies aligned with brand positioning and business goals; supervised content calendars and messaging to drive engagement.
Speaker at XLS Mart (Online Class)
January 1, 2025 - December 31, 2025
Speaker at Digital Product Online Class, sharing insights on digital product development.
Speaker at XLS Marketing Online
January 1, 2025 - December 31, 2025
Online class speaker on Digital Product Development.
Marketing & Communications Manager at Keativ
January 1, 2025 - Present
Led brand repositioning and communications strategy; planned content calendars; monitored performance and guided cross-channel campaigns.
Social Media & Digital Product Mentor at Habib Kerja Mentored Program
July 1, 2024 - April 26, 2026
Mentored 500+ students on social media strategy and digital product development. Facilitated an interactive Telegram community for discussions, updates, and Q&A support. Delivered online mentoring sessions with practical assignments and actionable feedback. Guided learners to build personal branding and market-ready digital products.
Social Media & Digital Product Mentor at Hab is Kerja Foundation
July 1, 2024 - April 1, 2026
Mentored 500+ students in social media strategy and digital product development; facilitated an interactive Telegram community; delivered online mentoring sessions with practical assignments and actionable feedback; guided learners in building personal branding and market-ready digital products.
Social Media Manager at Bali Bright Property
July 1, 2024 - November 1, 2025
Developed and managed social media strategies to promote property sales and rentals in Bali; planned content featuring property listings, locations, and lifestyle highlights; managed posting, captions, hashtags, and community engagement; analyzed performance metrics to optimize content and campaigns.
Social Media Strategist at Keativ Development
June 1, 2024 - November 1, 2025
Led brand rebranding initiative to strengthen brand positioning, visual identity, and messaging; planned and directed content aligned with brand positioning; managed content calendars, captions, hashtags, and community engagement; monitored performance metrics to optimize reach, engagement, and campaign effectiveness.
Social Media Manager at Bali Bright Property Development
June 1, 2024 - November 1, 2025
Developed and managed social media strategies; planned content featuring property listings, locations, and lifestyle highlights; managed posting, captions, hashtags, and community engagement to drive lead generation.
Social Media Specialist at Cuanki Bandung (Bandung Food Nostalgia)
December 2, 2023 - June 1, 2024
Managed social media content, created engaging photo and video posts for daily posts and promotions, and monitored performance metrics to optimize organic reach and audience engagement.
Social Media Manager at Bali Bright Property
December 2, 2023 - June 30, 2024
Developed and managed social media strategies to promote property listings and lifestyle highlights; planned and created content featuring property listings, locations, and lifestyle highlights; managed posting, captions, hashtags, and community engagement to support lead generation; monitored performance metrics to optimize reach and campaign effectiveness.
Social Media Specialist at Cuan kiw Plan
December 1, 2023 - June 30, 2024
Planned and executed social media content highlighting Bandung food nostalgia. Produced engaging photo and video content for daily posts and promotions, monitored performance to optimize organic reach and audience engagement.
Social Media Specialist at Cuanki Bali
December 1, 2023 - June 1, 2024
Developed and executed social media strategies to promote property sales and rentals in Bali; created content featuring property listings, locations, and lifestyle highlights; managed posting, captions, hashtags, and community engagement; monitored performance metrics to optimize reach and engagement.
Social Media Specialist at Cuankiw
December 1, 2023 - June 1, 2024
Planned and executed social media content highlighting Bandung food nostalgia; created engaging photo and video content for daily posts and promotions; managed posting schedules, captions, hashtags, and community engagement.
Speaker at Pinterest & Taste Media
January 1, 2023 - December 31, 2023
Speaker at Creator Pin Pro, sharing insights on content creation and social media.
Speaker at Pinterest & Living Loving
January 1, 2023 - December 31, 2023
Speaker at Content Creator – Creative Retreat, sharing insights on content creation and audience engagement.
Social Media & Digital Product Mentor at Inspiration Factory Foundation / Habis Kerja Foundation
January 1, 2021 - December 31, 2022
Mentored 500+ students in social media strategy and digital product development; facilitated online mentoring sessions with practical assignments and feedback.
Volunteer Teacher at Inspiration Factory Foundation
January 1, 2021 - December 31, 2022
Volunteered as a social media mentor and educator within the Foundation; facilitated learning and practical application of social media strategy and digital product development.
Content Creator (Volunteer Teacher) at Inspiration Factory Foundation
September 1, 2019 - December 31, 2022
Volunteered as a teacher and content-related creator, supporting learning activities and sharing knowledge in content creation and social media/creator skills.
Content Creator / Volunteer Teacher at Inspiration Factory Foundation
September 1, 2019 - January 1, 2022
Volunteered as a teacher, supporting community learning and creative development. Spoke at multiple content-creation and digital topics events (Pinterest & Living Loving, Creator Pin Pro by Pinterest & Taste Media) sharing practical insights on content creation and social media. Delivered an additional online class on digital product development (VLS Mart).
Content Creator
September 1, 2019 - Present
Creates and shares content focused on personal branding and digital product/content creation. Also delivers and participates in creator-focused speaking sessions, workshops, and classes to share insights on content creation and social media.
Content Creator at Inspiration Factory Foundation
September 1, 2019 - Present
Content creator and volunteer teacher (2021-2022). Built and grew an Instagram presence, led social media campaigns across multiple platforms, planned content strategies aligned with brand positioning and audience insights, and mentored learners in digital skills; later positioned as an official Pinterest Creator and speaker at industry events.
Content Creator at Independent / Personal Brand
September 1, 2019 - Present
Sep 2019 – Present: Built and managed a 7.1K follower Instagram account; planned and executed content strategies aligned with brand positioning; created photo and video content for daily posts and promotions; analyzed metrics to optimize reach and engagement.
Content Creator at Self-Employed / Freelancer
September 1, 2019 - Present
Delivered content strategy, creation, and editing for personal brands and clients; built and nurtured a multi-platform presence and mentored aspiring creators.
Content Creator & Volunteer Teacher at Inspiration Factory Foundation
September 1, 2019 - December 31, 2022
Content creation and volunteer teaching; delivered online mentoring sessions; led an interactive Telegram community for discussions and Q&A; mentored 500+ students in social media strategy and digital product development.
Career Break
January 1, 2015 - January 1, 2019
Took a planned career break for child care while actively upskilling in social media management, digital marketing, content creation, and photo & video editing.
Content Creator & Brand Marketing Manager & Social Media Manager at Bali, Indonesia (Portfolio/Work location)
July 1, 2008 - September 1, 2014
Content creation and social media management across multiple platforms (Instagram, TikTok, Facebook, YouTube, Pinterest, Threads, Shopee). Handles content planning, creation, basic performance monitoring, photo/video editing, and community engagement. Builds brand positioning through audience insights and consistent brand-aligned messaging. Supports growth through organic engagement strategies and data-driven optimizations. Collaborates with brands and manages visibility, engagement, and revenue goals for local businesses and brand accounts.
Social Media & Brand Marketing Manager at Dian Hipppy
July 1, 2008 - September 1, 2014
Led end-to-end content creation and social media management. Built and grew a 71.5K+ Instagram account through organic content and engagement strategies, collaborated with 100+ brands, and appointed as an official Pinterest creator. Managed multi-platform content (Instagram, TikTok, Facebook, YouTube, Pinterest, Threads, Shopee), planned and created content, performed basic performance monitoring, and edited photo/video content. Delivered influencer and collaboration support and managed community engagement.
Social Media Manager & Content Creator at Singapore Airlines
July 1, 2008 - September 1, 2014
Former Cabin Crew with 6 years; built and managed brand social media presence, coordinated with cabin crew for content and safety messaging, conducted pre-flight briefings and content planning, and represented the brand through professional communication and audience engagement.
Cabin Crew at Singapore Airlines
July 1, 2008 - September 1, 2014
Represented the airline's brand through professional communication and customer experience.
Cabin Crew at Singapore Airlines
July 1, 2002 - September 1, 2014
Delivered excellent customer service while ensuring passenger safety in a fast-paced environment. Communicated fluently in English with international passengers, provided clear instructions and support, and collaborated with cabin crew teams to maintain smooth operations and consistent service standards. Conducted pre-flight briefings and delivered in-flight announcements, represented the airline brand through professional communication and customer experience, and resolved passenger concerns and unexpected situations using effective problem-solving skills. Also built and managed an Instagram account (71.5K+ followers) through organic strategies and engagement tactics.
Cabin Crew at Singapore Airlines
January 1, 2001 - June 30, 2008
Provided excellent customer service while ensuring passenger safety in a fast-paced environment. Communicated fluently in English with international passengers to provide clear instructions and support. Collaborated with cabin crew teams to ensure smooth operations and consistent service standards, delivered pre-flight briefings and in-flight announcements, and resolved passenger concerns using effective problem-solving and communication.

Education

Bachelor's Degree in Psychology at Atmajaya University, Jakarta, Indonesia
January 1, 2003 - January 1, 2007
Bachelor's Degree in Psychology at Atma Jaya University, Jakarta, Indonesia
January 1, 2003 - January 1, 2007
Mentor, Social Media & Digital Product at Inspiration Factory Foundation
July 1, 2024 - April 30, 2026
Bachelor's Degree in Psychology at Atma Jaya University
July 1, 2003 - January 1, 2007
Bachelor's Degree in Psychology at Atma Jaya Catholic University of Indonesia
January 1, 2003 - January 1, 2007
Bachelor's Degree in Psychology (Industrial & Organizational Psychology) at Atmajaya University, Jakarta, Indonesia
January 1, 2003 - January 1, 2007
Bachelor's Degree in Industrial and Organizational Psychology at Atmajaya University, Jakarta
January 1, 2003 - December 31, 2007
Bachelor's Degree (Industrial & Organizational Psychology) at Atmajaya University, Jakarta
January 1, 2003 - January 1, 2007
Social Media & Digital Product Mentoring (Mentorship role) at Habits Kerja Menetore d
July 1, 2024 - April 1, 2026
Bachelor's Degree (B.A.) at Atmajaya University
January 1, 2003 - December 31, 2007
Social Media & Digital Product Mentor (ongoing) at Habib Kerja (Habiskerja) Mentored Program
July 1, 2024 - April 26, 2026

Qualifications

Digital Marketing Course – REVO U
January 1, 2025 - January 5, 2026
Communication Skills Training – Singapore Airlines
January 1, 2008 - January 5, 2026
Professional English Public Speaking – Singapore Airlines
January 1, 2008 - January 5, 2026
Digital Marketing Course – REVO U
January 1, 2025 - December 31, 2025
Communication Skills Training – Singapore Airlines
January 1, 2008 - December 31, 2008
Professional English Public Speaking – Singapore Airlines
January 1, 2008 - December 31, 2008
Digital Marketing Course – REVOU
January 1, 2025 - December 31, 2025
Public Speaking Certification – Singapore Airlines
January 1, 2008 - December 31, 2008
Digital Marketing Course – REVO U
January 1, 2025 - June 10, 2026
Communication Skills Training – Singapore Airlines
January 1, 2008 - June 10, 2026
Professional English Public Speaking – Singapore Airlines
January 1, 2008 - June 10, 2026
Professional English Public Speaking
January 1, 2008 - June 10, 2026
Digital Marketing Course – REVOU
January 1, 2025 - June 10, 2026
Digital Marketing Course - REVOU
January 1, 2025 - December 31, 2025
Communication Skills Training - Singapore Airlines
January 1, 2008 - December 31, 2008
Professional English Public Speaking - Singapore Airlines
January 1, 2008 - December 31, 2008
Digital Marketing Course – REVOU
January 1, 2025 - August 16, 2026
Communication Skills Training – Singapore Airlines
January 1, 2008 - August 16, 2026
Professional English Public Speaking – Singapore Airlines
January 1, 2008 - August 16, 2026
Digital Marketing Course – REVOU
January 1, 2025 - August 16, 2026
Communication Skills Training – Singapore Airlines
January 1, 2008 - August 16, 2026
Professional English Public Speaking – Singapore Airlines
January 1, 2008 - August 16, 2026

Industry Experience

Media & Entertainment, Real Estate & Construction, Retail, Software & Internet, Professional Services, Travel & Hospitality, Education, Transportation & Logistics, Consumer Goods