ANA ĐUKANOVIĆ

Language

English
Fluent
Russian
Advanced

Work Experience

Key Account Manager & SMM Specialist at Panamedia marketing agency at Panamedia Marketing Agency
August 1, 2025 - September 22, 2025
Build strong client relationships and serve as the main point of contact. Focus on understanding unique client needs and delivering tailored strategies; collaborate with teams to create impactful marketing solutions; manage execution from brainstorming to final delivery; identify growth opportunities and solve challenges; drive results and celebrate shared success with clients.
Marketing Executive at Panamedia Marketing Agency
November 1, 2024 - August 22, 2025
Coordinate and execute marketing strategies; participate in marketing development for B2C and B2B clients; create and edit phone content in CapCut; develop ideas and scripts for photo/video shoots aligned with brand messaging and oversee execution; manage media team (graphic designers, video editors, videographers, photographers) to ensure efficient materials delivery.
Social Media Specialist at Katharsis Wellness & Health
July 1, 2023 - September 22, 2025
Coordinated the company's advertising and activity on Facebook, Instagram, TikTok, and YouTube; prepared and scheduled posts about product and event updates; shared relevant content including articles, photos, and testimonials on how products are used in different lifestyles and environments.
Sales Assistant at Raimont International Company
July 1, 2016 - September 22, 2025
Resolved customer queries and complaints swiftly; researched highly rated and conveniently located airports, hotels, and restaurants for clients; managed travels, booked flights, hotels, and activities for tourism-related travel.
Marketing executive at Panamedia marketing agency
November 1, 2024 - September 22, 2025
Coordinating and executing marketing strategies; participating in marketing development for B2C and B2B clients; creating and editing phone content in CapCut; developing ideas and scripts for photo/video shoots; overseeing brand-aligned shoots; managing a media team to ensure efficient materials delivery.
Sales Assistant at Raimont International Company
July 1, 2016 - September 22, 2025
Resolved customer queries and complaints; researched highly rated airports, hotels, and restaurants for client locations; managed travels, booked flights, hotels, and activities for tourism-related trips.
Account Manager & Social Media Specialist at Panamedia
November 1, 2024 - Present
Builds strong client relationships and serves as the main point of contact. Creates and manages digital presence across platforms, tailoring strategies to client needs, coordinating with teams, identifying growth opportunities, creating marketing strategies and content calendars, overseeing content creation, scheduling and posting, and driving results for client satisfaction.
Marketing Executive at Panamedia marketing agency
November 1, 2024 - September 27, 2025
Coordinated and executed marketing strategies, supported marketing development for B2C and B2B clients, edited content in CapCut, developed ideas and scripts for photo/video shoots, and supervised the media team to ensure efficient materials delivery.
Assistant Wellness & Spa Manager / SMM Specialist at Katharsis Wellness & Health
July 31, 2023 - September 27, 2025
Managed wellness & spa operations in a 4*+ hotel environment, implemented strategies to enhance guest experience, trained staff, assisted with budget and payroll, developed tailored wellness programs, and created and executed social media strategies.
Intern / Sales Assistant at Raimont International Company
July 31, 2016 - September 27, 2025
Gained early career experience in sales and administrative tasks, supporting team operations and customer interactions.
Marketing Executive at Panamedia Marketing Agency
November 1, 2024 - September 27, 2025
Coordinated and executed marketing strategies for B2C and B2B clients; participated in marketing development; created and edited phone content in CapCut; developed ideas and scripts for photo/video shoots aligned with brand messaging; led a media team (graphic designers, video editors, videographers, photographers) to ensure timely delivery of materials.
Account Manager & Social Media Specialist at Panamedia Marketing Agency
November 1, 2024 - Present
Built strong client relationships as the main point of contact; created and managed digital presence across platforms; developed marketing strategies and content calendars aligned with brand goals; oversaw content creation, scheduling, and posting; identified growth opportunities and collaborated with teams to deliver marketing solutions.
Assistant Wellness & Spa Manager & Social Media Manager at Katharsis Wellness & Health
July 1, 2023 - September 27, 2025
Managed wellness & spa operations in a 4*+ hotel environment; implemented strategies to enhance guest experience and satisfaction; trained staff; assisted with budget management and payroll control; developed tailored wellness programs; created and executed social media strategies.
Intern / Sales Assistant at Raimont International Company
July 1, 2016 - September 27, 2025
Supported sales, customer service, and operations; gained early exposure to hospitality and trading.

Education

Bachelor Degree at Faculty of Tourism and Hospitality
September 1, 2009 - September 1, 2013
Specialist at Faculty of Tourism and Hospitality, Kotor, Montenegro
September 1, 2013 - September 1, 2014
Bachelor Degree at Faculty of Tourism and Hospitality, Montenegro
September 1, 2009 - September 1, 2013
Specialist in Tourism & Hospitality management at Faculty of Tourism and Hospitality, Kotor, Montenegro
September 1, 2013 - September 1, 2014
Specialist in Tourism & Hospitality Management at Faculty of Tourism and Hospitality Kotor, Montenegro
September 1, 2013 - September 1, 2014
Bachelor Degree in Tourism & Hospitality Management at Faculty of Tourism and Hospitality Kotor, Montenegro
September 1, 2009 - September 1, 2013

Qualifications

Social Media Officer
November 1, 2022 - September 22, 2025
Advanced Digital Marketing Expert
August 1, 2023 - September 22, 2025
Google AdWords
November 1, 2017 - September 22, 2025
Google AdWords
March 1, 2018 - March 3, 2018
Junior SEO specialist
December 1, 2023 - September 27, 2025
Advanced Digital Marketing Expert
August 1, 2023 - September 27, 2025
Social Media Officer
November 1, 2022 - September 27, 2025
Google AdWords
March 1, 2018 - September 27, 2025
Google AdWords
November 1, 2017 - September 27, 2025
Junior SEO specialist
December 1, 2023 - September 27, 2025
Advanced Digital Marketing Expert
August 1, 2023 - September 27, 2025
Social Media Officer
November 1, 2022 - September 27, 2025
Google AdWords
March 1, 2018 - September 27, 2025
Google AdWords
November 1, 2017 - September 27, 2025

Industry Experience

Media & Entertainment, Professional Services, Travel & Hospitality, Software & Internet, Education, Retail, Other