I’m Dima Tawil, a Cultural Resources Management graduate from The Hashemite University in Jordan, and I’m passionate about heritage, tourism, and cultural preservation. I enjoy connecting with people and sharing helpful, accurate information—especially when it comes to travel planning and client support.
In my recent roles, I’ve worked as a Ticketing Agent, where I issued and managed air tickets and travel bookings, coordinated with airlines and suppliers to confirm reservations, and resolved client inquiries with care. I’ve also worked as a Sales Associate at Zara Home, supporting customers on product choices, meeting sales targets, and maintaining strong store standards—skills I bring into a friendly, efficient service style.
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