Dikshant Goyal

Processed customer transactions accurately, handled cash, and provided change. Assisted customers in making selections and maintained a welcoming atmosphere. Managed peak loads of over 150 orders per shift, ensuring SOP compliance and high customer satisfaction, contributing to a store NPS exceeding 90%.

Provided high-level guest support before, during, and after events to ensure a seamless experience. Assisted attendees with registration, seating, schedules, and venue navigation; coordinated with event planners, vendors, and technical teams for last-minute changes; managed VIP services and accessibility needs; handled crowd flow and inquiries; supported setup and breakdown of event spaces.

Developed and executed innovative design concepts for branding, advertising campaigns, and marketing materials. Collaborated with the marketing team to ensure designs aligned with brand standards and marketing strategies. Managed multiple projects simultaneously under tight deadlines, ensuring timely delivery of high-quality designs. Utilized feedback from clients and team members to iterate on designs and improve outcomes.