I'm Dilini Hirosha Jayawardana, an ISTQB Advanced Level Test Manager and Foundation Level certified QA Engineer with 14+ years of experience delivering quality for complex web-based applications. I excel in manual testing, SQL/database validation, and end-to-end defect lifecycle management, collaborating closely with developers, product managers, and SMEs to clarify requirements and ensure high-quality releases. I've successfully driven QA across healthcare, CRM, and SaaS platforms in Agile/Kanban settings, designed robust test plans, and contributed to automated testing frameworks. I'm passionate about continuous improvement, mentoring teams, and applying SDLC best practices to ensure reliable, scalable software that meets user needs.

Dilini Hirosha Jayawardana

I'm Dilini Hirosha Jayawardana, an ISTQB Advanced Level Test Manager and Foundation Level certified QA Engineer with 14+ years of experience delivering quality for complex web-based applications. I excel in manual testing, SQL/database validation, and end-to-end defect lifecycle management, collaborating closely with developers, product managers, and SMEs to clarify requirements and ensure high-quality releases. I've successfully driven QA across healthcare, CRM, and SaaS platforms in Agile/Kanban settings, designed robust test plans, and contributed to automated testing frameworks. I'm passionate about continuous improvement, mentoring teams, and applying SDLC best practices to ensure reliable, scalable software that meets user needs.

Available to hire

I’m Dilini Hirosha Jayawardana, an ISTQB Advanced Level Test Manager and Foundation Level certified QA Engineer with 14+ years of experience delivering quality for complex web-based applications. I excel in manual testing, SQL/database validation, and end-to-end defect lifecycle management, collaborating closely with developers, product managers, and SMEs to clarify requirements and ensure high-quality releases.

I’ve successfully driven QA across healthcare, CRM, and SaaS platforms in Agile/Kanban settings, designed robust test plans, and contributed to automated testing frameworks. I’m passionate about continuous improvement, mentoring teams, and applying SDLC best practices to ensure reliable, scalable software that meets user needs.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Beginner

Language

English
Advanced

Work Experience

Quality Assurance Lead at Cloud Solutions International (Pvt) Ltd – Dr. Sulaiman Al Habib Medical Group, Saudi Arabia
May 1, 2023 - September 1, 2025
Led QA activities across three Agile sprint teams for a large-scale web-based healthcare platform; managed defect tracking, test coverage, and delivery timelines. Designed and executed comprehensive test plans and cases for complex web applications including healthcare portals and field sales automation systems. Conducted regression, integration, UAT, and performance testing; analyzed results and provided actionable feedback to product managers and developers. Managed full defect lifecycle using JIRA and Confluence with prioritization, triage, RCA, and resolution tracking. Collaborated with developers, product managers, and SMEs to clarify requirements and ensure quality. Validated backend data with SQL queries (MySQL, MSSQL) to ensure data integrity. Maintained and enhanced automated test frameworks and scripts and supported QA infrastructure and test environments. Tracked QA effectiveness through metrics and coached team members on best practices.
Associate QA Lead at iTelaSoft (Pvt) Ltd – Client: Australia
November 1, 2022 - May 1, 2023
Performed functional, regression, integration, and exploratory testing in a fast-paced Agile environment. Collaborated with developers and product managers to clarify requirements, ensure coverage, and verify that application functionality met business specifications. Identified, documented, and tracked defects in JIRA; led triage sessions and ensured timely resolution. Contributed to automated test script development and maintenance; supported test data and environment setup.
Associate QA Lead / Senior QA Engineer at DataVail Lanka (Pvt) Ltd (fmr. Navantis IT) – Client: Canada
May 1, 2016 - November 1, 2022
Delivered end-to-end QA for web-based CRM and SaaS solutions (Salesforce, MS Dynamics 365) serving enterprise Canadian clients. Designed and executed comprehensive test plans, test cases, and automated test scripts for complex web applications. Performed regression, integration, system integration (SIT), and performance testing; analysed results to provide quality insights to stakeholders. Managed defect lifecycle in Azure DevOps and JIRA tracking, prioritization, and RCA reporting. Validated relational database integrity using SQL (MySQL, MSSQL) and tested API integrations (SOAP). Worked closely with product managers, BAs, and developers throughout SDLC from requirements through deployment. Led QA team of 5+; promoted quality-first culture and maintained test documentation and traceability.
Senior QA Engineer at Axi anta (Pvt) Ltd
December 1, 2015 - May 1, 2016
Senior QA Engineer responsible for manual testing, defect triage, and regression testing across software products; collaborated with cross-functional teams to ensure deliverables met quality standards; mentored junior QA staff and contributed to test strategy.
QA Executive (multiple levels) – Trainee to Senior QA Engineer at X-ONT Software (Pvt) Ltd
May 1, 2010 - June 1, 2013
Executed manual test cases for web-based software products; conducted defect triage and regression testing; progressed from Trainee QA Executive through QA Executive and Quality Controlling Executive roles; built foundational expertise in manual testing, SDLC processes, and defect management.

Education

Bachelor of Computer Science (IoT Specialization) at Kristianstad University, Sweden
January 11, 2030 - January 1, 2025
Master of Business Administration – General at University of Bedfordshire, UK
January 1, 2023 - January 1, 2024
Diploma in Information Technology (DIT) at UCSC, University of Colombo School of Computing, Sri Lanka
January 11, 2030 - January 1, 2018

Qualifications

ISTQB Advanced Level Test Manager (AL-TM)
January 11, 2030 - April 29, 2026
ISTQB Certified Tester Foundation Level (CTFL)
January 11, 2030 - April 29, 2026

Industry Experience

Healthcare, Software & Internet, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Beginner

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