I'm Dimitri Pacalo, a Paris-based retail operations and administrative professional with a passion for luxury brands. Over the past years I've supported Hermes and Lambert Lambert in delivering exceptional client experiences, optimizing stock and sales reporting, and coordinating cross-functional tasks in luxury retail environments. Fluent in English, French, Romanian, and Russian, I enjoy collaborating with teams and building strong client relationships. Outside work I enjoy reading, travel, wine tasting, and staying active.

Dimitri Pacalo

I'm Dimitri Pacalo, a Paris-based retail operations and administrative professional with a passion for luxury brands. Over the past years I've supported Hermes and Lambert Lambert in delivering exceptional client experiences, optimizing stock and sales reporting, and coordinating cross-functional tasks in luxury retail environments. Fluent in English, French, Romanian, and Russian, I enjoy collaborating with teams and building strong client relationships. Outside work I enjoy reading, travel, wine tasting, and staying active.

Available to hire

I’m Dimitri Pacalo, a Paris-based retail operations and administrative professional with a passion for luxury brands. Over the past years I’ve supported Hermes and Lambert Lambert in delivering exceptional client experiences, optimizing stock and sales reporting, and coordinating cross-functional tasks in luxury retail environments.

Fluent in English, French, Romanian, and Russian, I enjoy collaborating with teams and building strong client relationships. Outside work I enjoy reading, travel, wine tasting, and staying active.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate

Language

French
Fluent
English
Fluent
Russian
Fluent
Italian
Intermediate
Romanian, Moldavian, Moldovan
Fluent

Work Experience

Retail Operations Associate at Hermès
May 1, 2022 - May 1, 2022
Analyzed sales, stock, and service reports to provide insights into store operations; collaborated with the manager to deliver client solutions; maintained brand standards to ensure a refined client experience.
Administrative Assistant at Lambert Lambert
January 1, 2023 - January 1, 2023
Provided administrative support, managed schedules and correspondence; prepared quotations and purchase orders for key accounts (L’Oréal); produced cost estimates for travel, post-production, and print; coordinated client communications.
Wholesale Operations Associate at Lambert Lambert
November 1, 2024 - November 1, 2024
Analyzed wholesale sales, stock and service reports; supported operational insights and client solutions; contributed to maintaining brand standards and client experience.
Retail Operations Associate at Hermès
July 1, 2025 - July 1, 2025
Analyzed sales, stock, and service reports; hit targets by collaborating with the manager on client solutions; maintained Hermès brand standards and ensured a refined client experience.

Education

Cultural Management at Sorbonne 3
February 24, 2025 - February 24, 2025

Qualifications

Master’s degree in Cultural Management
January 11, 2030 - November 7, 2025
WSET Level 2
January 11, 2030 - November 7, 2025

Industry Experience

Media & Entertainment, Retail