Available to hire
I’m Dimitri Pacalo, a Paris-based retail operations and administrative professional with a passion for luxury brands. Over the past years I’ve supported Hermes and Lambert Lambert in delivering exceptional client experiences, optimizing stock and sales reporting, and coordinating cross-functional tasks in luxury retail environments.
Fluent in English, French, Romanian, and Russian, I enjoy collaborating with teams and building strong client relationships. Outside work I enjoy reading, travel, wine tasting, and staying active.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
French
Fluent
English
Fluent
Russian
Fluent
Italian
Intermediate
Romanian, Moldavian, Moldovan
Fluent
Work Experience
Retail Operations Associate at Hermès
May 1, 2022 - May 1, 2022Analyzed sales, stock, and service reports to provide insights into store operations; collaborated with the manager to deliver client solutions; maintained brand standards to ensure a refined client experience.
Administrative Assistant at Lambert Lambert
January 1, 2023 - January 1, 2023Provided administrative support, managed schedules and correspondence; prepared quotations and purchase orders for key accounts (L’Oréal); produced cost estimates for travel, post-production, and print; coordinated client communications.
Wholesale Operations Associate at Lambert Lambert
November 1, 2024 - November 1, 2024Analyzed wholesale sales, stock and service reports; supported operational insights and client solutions; contributed to maintaining brand standards and client experience.
Retail Operations Associate at Hermès
July 1, 2025 - July 1, 2025Analyzed sales, stock, and service reports; hit targets by collaborating with the manager on client solutions; maintained Hermès brand standards and ensured a refined client experience.
Education
Cultural Management at Sorbonne 3
February 24, 2025 - February 24, 2025Qualifications
Master’s degree in Cultural Management
January 11, 2030 - November 7, 2025WSET Level 2
January 11, 2030 - November 7, 2025Industry Experience
Media & Entertainment, Retail
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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