I am an organized and versatile individual with experience in administration, transcription, and humanitarian work. I work well both independently and as part of a team, and I adapt easily to different environments. In my roles, I have provided administrative support, managed financial records, supported customer service, and led volunteer initiatives. I am proficient with Microsoft Word, Excel, and PowerPoint, and I bring strong communication, scheduling, budgeting, and problem-solving skills to every project.

Dinah Fanomezantsoa Razafindrakoto

I am an organized and versatile individual with experience in administration, transcription, and humanitarian work. I work well both independently and as part of a team, and I adapt easily to different environments. In my roles, I have provided administrative support, managed financial records, supported customer service, and led volunteer initiatives. I am proficient with Microsoft Word, Excel, and PowerPoint, and I bring strong communication, scheduling, budgeting, and problem-solving skills to every project.

Available to hire

I am an organized and versatile individual with experience in administration, transcription, and humanitarian work. I work well both independently and as part of a team, and I adapt easily to different environments.

In my roles, I have provided administrative support, managed financial records, supported customer service, and led volunteer initiatives. I am proficient with Microsoft Word, Excel, and PowerPoint, and I bring strong communication, scheduling, budgeting, and problem-solving skills to every project.

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Language

Malagasy
Fluent
French
Advanced
English
Advanced
German
Beginner

Work Experience

Clerk and Executive Secretary
December 31, 2025 - December 31, 2025
Provided effective administrative support to multiple teams and departments. Maintained accurate and timely records and administrative reports. Managed financial records in accordance with internal procedures. Reviewed monthly financial reports, identified discrepancies, and ensured timely resolution.
Call Center Agent at Connecteo Telma
December 31, 2023 - December 31, 2023
Provided customer support via phone. Handled inquiries and complaints with professionalism. Followed up on client cases and worked to enhance the customer experience.
Audio/Video Transcriptionist (FR - EN) at Gotranscript | Appen Connect | Appen China
December 31, 2022 - December 31, 2022
Transcribed audio and video files in both French and English. Maintained high standards of accuracy, quality, and confidentiality.
Freelance Data Entry Operator
December 31, 2021 - December 31, 2021
Performed fast and accurate data entry. Ensured quality control and met tight deadlines.
Trainer & Team Leader at Côte d’Ivoire (Humanitarian Mission & Volunteer Service)
December 31, 2021 - December 31, 2021
Supervised and trained groups of volunteers. Managed budgets and developed strategic plans (short- and long-term). Organized schedules and ensured efficient time management. Solved problems and made quick, effective decisions. Strengthened communication and public relations skills.
Trainer & Team Leader – Humanitarian Mission & Volunteer Service at Côte d’Ivoire
December 31, 2021 - December 31, 2021
Supervised and trained groups of volunteers; Managed budgets and developed strategic plans (short- and long-term); Organized schedules and ensured efficient time management; Solved problems and made quick, effective decisions; Strengthened communication and public relations skills.

Education

English Language Course at ITTI Madagascar
January 1, 2025 - October 31, 2025
Starting and Growing My Business at Self-Reliance Services
January 1, 2023 - October 31, 2025
Personal Finance at Self-Reliance Services
January 1, 2022 - October 31, 2025
Business and Entrepreneurship at BYU Pathway Connect
January 1, 2021 - December 31, 2022
English Language Course at ITTI Madagascar
January 1, 2025 - October 31, 2025
Starting and Growing My Business at Self-Reliance Services
January 1, 2023 - December 31, 2023
Personal Finance at Self-Reliance Services
January 1, 2022 - December 31, 2022
Business and Entrepreneurship at BYU PathwayConnect
January 1, 2021 - December 31, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Non-Profit Organization, Professional Services, Media & Entertainment, Government