am a highly experienced Senior Campaign Manager with over 10 years of expertise delivering complex, data-driven, multichannel marketing campaigns across technology, retail, telecoms, transport, and media industries. With a strong background in CRM operations, campaign execution, data segmentation, and customer journey optimisation, I have consistently delivered measurable business impact in fast-paced and high-pressure environments. I specialise in managing end-to-end campaign workflows, improving operational efficiency, and enhancing data quality and compliance. I have extensive hands-on experience with platforms and tools including SQL, Adobe Campaign Neolane, Braze, IBM Unica, Dovetail, HTML, and Power BI. My technical and analytical expertise enables me to transform complex business requirements into effective campaign strategies and actionable reporting insights. Throughout my career, I have successfully led global multichannel campaigns, strengthened quality assurance processes, improved stakeholder communication, and implemented process improvements that reduced campaign risk and increased delivery accuracy. I am recognised for my strategic problem-solving skills, attention to detail, collaborative leadership style, and ability to manage competing priorities while maintaining high standards of execution. Most recently, I worked as a Senior Campaign Manager at Anteriad, where I managed global campaigns under strict client SLAs, introduced enhanced data validation frameworks, and developed transparency reporting using Power BI to support audit readiness and stakeholder management. Prior to this, I held CRM and campaign-focused roles at organisations including Trainline, Camelot, BT, Harrods, and Kantar Media. I hold a BSc in Computer Science with Management from King’s College London and I am fluent in both English and Arabic.

Dina Timperley

am a highly experienced Senior Campaign Manager with over 10 years of expertise delivering complex, data-driven, multichannel marketing campaigns across technology, retail, telecoms, transport, and media industries. With a strong background in CRM operations, campaign execution, data segmentation, and customer journey optimisation, I have consistently delivered measurable business impact in fast-paced and high-pressure environments. I specialise in managing end-to-end campaign workflows, improving operational efficiency, and enhancing data quality and compliance. I have extensive hands-on experience with platforms and tools including SQL, Adobe Campaign Neolane, Braze, IBM Unica, Dovetail, HTML, and Power BI. My technical and analytical expertise enables me to transform complex business requirements into effective campaign strategies and actionable reporting insights. Throughout my career, I have successfully led global multichannel campaigns, strengthened quality assurance processes, improved stakeholder communication, and implemented process improvements that reduced campaign risk and increased delivery accuracy. I am recognised for my strategic problem-solving skills, attention to detail, collaborative leadership style, and ability to manage competing priorities while maintaining high standards of execution. Most recently, I worked as a Senior Campaign Manager at Anteriad, where I managed global campaigns under strict client SLAs, introduced enhanced data validation frameworks, and developed transparency reporting using Power BI to support audit readiness and stakeholder management. Prior to this, I held CRM and campaign-focused roles at organisations including Trainline, Camelot, BT, Harrods, and Kantar Media. I hold a BSc in Computer Science with Management from King’s College London and I am fluent in both English and Arabic.

Available to hire

am a highly experienced Senior Campaign Manager with over 10 years of expertise delivering complex, data-driven, multichannel marketing campaigns across technology, retail, telecoms, transport, and media industries. With a strong background in CRM operations, campaign execution, data segmentation, and customer journey optimisation, I have consistently delivered measurable business impact in fast-paced and high-pressure environments.

I specialise in managing end-to-end campaign workflows, improving operational efficiency, and enhancing data quality and compliance. I have extensive hands-on experience with platforms and tools including SQL, Adobe Campaign Neolane, Braze, IBM Unica, Dovetail, HTML, and Power BI. My technical and analytical expertise enables me to transform complex business requirements into effective campaign strategies and actionable reporting insights.

Throughout my career, I have successfully led global multichannel campaigns, strengthened quality assurance processes, improved stakeholder communication, and implemented process improvements that reduced campaign risk and increased delivery accuracy. I am recognised for my strategic problem-solving skills, attention to detail, collaborative leadership style, and ability to manage competing priorities while maintaining high standards of execution.

Most recently, I worked as a Senior Campaign Manager at Anteriad, where I managed global campaigns under strict client SLAs, introduced enhanced data validation frameworks, and developed transparency reporting using Power BI to support audit readiness and stakeholder management. Prior to this, I held CRM and campaign-focused roles at organisations including Trainline, Camelot, BT, Harrods, and Kantar Media.

I hold a BSc in Computer Science with Management from King’s College London and I am fluent in both English and Arabic.

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Language

English
Fluent
Arabic
Fluent

Work Experience

Senior Campaign Manager at Anteriad
February 1, 2020 - March 1, 2026
Managed global multi-channel campaigns under strict client SLAs; designed end-to-end campaign workflows with complex data selections; improved on-time delivery and reduced errors; implemented QC/validation to ensure data accuracy; produced monthly Power BI reports for data usage and billing; managed conflicting stakeholder priorities and improved delivery timelines; identified data inconsistencies in third-party lists, implemented validation checks; led delayed campaigns to restore delivery confidence; consistently delivered high-risk campaigns with improved accuracy, compliance, and client satisfaction.
CRM Operations Executive at Camelot
August 1, 2019 - January 31, 2020
Delivered HTML email campaigns aligned with KPIs; strengthened tracking and analytics frameworks; automated business reports based on requirements; conducted workshops to validate requirements.
CRM Developer at Trainline
January 1, 2019 - July 31, 2019
Built and deployed multi-channel CRM campaigns using Braze to deliver direct mail and email marketing; reduced campaign errors by introducing structured QA and pre-deployment testing frameworks; produced reports on customer sales and offerings; proposed database improvements to ensure campaigns achieve agreed results.
Senior Campaign Executive at Trainline
November 1, 2014 - December 31, 2018
Led stakeholder requirement gathering and translated business needs into accurate data selections; produced Gap Analyses (As-Is vs To-Be); enhanced campaigns through structured AB testing and journey automation across multiple platforms; designed campaign cell structures; collaborated with TOCs and client teams to document requirements and data briefs.
CRM Database Marketing Consultant at BT
January 1, 2014 - November 1, 2014
Delivered advanced segmentation using IBM Unica; optimised data specifications, reducing rework and delays; created SQL queries for data extraction; data mapping and validation using Excel.
Campaign Operations Analyst at Harrods
February 1, 2013 - January 31, 2014
Built high-accuracy targeting files using SQL Server and ETL tools; strengthened QA controls, reducing data errors and improving delivery confidence; used MS SQL to build campaigns.
Technical Support Analyst at Kantar Media
June 1, 2009 - February 1, 2013
Resolved complex technical and data issues within SLA; led deployments, upgrades, and client data migrations with minimal downtime.

Education

BSc Computer Science with Management at King’s College London
September 1, 2004 - July 1, 2007
BSc Computer Science with Management at King’s College London
September 1, 2004 - July 1, 2007

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Retail, Travel & Hospitality, Education, Telecommunications, Healthcare