I'm a passionate UX Designer based in Porto, blending my love for design with a solid background in tourism and customer experience. I thrive on creating meaningful digital solutions that enhance user engagement and satisfaction. My journey has equipped me with a unique perspective on the intersection of user needs and business goals, and I'm excited to contribute to innovative projects that prioritize user experience. In my spare time, I enjoy exploring the vibrant local culture and connecting with fellow creatives. Whether it's through collaboration or independent projects, I'm always seeking opportunities to learn and grow in the dynamic field of UX design. Let's connect and explore how we can create meaningful experiences together!

Diogo Haas

I'm a passionate UX Designer based in Porto, blending my love for design with a solid background in tourism and customer experience. I thrive on creating meaningful digital solutions that enhance user engagement and satisfaction. My journey has equipped me with a unique perspective on the intersection of user needs and business goals, and I'm excited to contribute to innovative projects that prioritize user experience. In my spare time, I enjoy exploring the vibrant local culture and connecting with fellow creatives. Whether it's through collaboration or independent projects, I'm always seeking opportunities to learn and grow in the dynamic field of UX design. Let's connect and explore how we can create meaningful experiences together!

Available to hire

I’m a passionate UX Designer based in Porto, blending my love for design with a solid background in tourism and customer experience. I thrive on creating meaningful digital solutions that enhance user engagement and satisfaction. My journey has equipped me with a unique perspective on the intersection of user needs and business goals, and I’m excited to contribute to innovative projects that prioritize user experience.

In my spare time, I enjoy exploring the vibrant local culture and connecting with fellow creatives. Whether it’s through collaboration or independent projects, I’m always seeking opportunities to learn and grow in the dynamic field of UX design. Let’s connect and explore how we can create meaningful experiences together!

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Skills

Experience Level

Expert

Language

Portuguese
Fluent
English
Advanced
Spanish; Castilian
Intermediate

Work Experience

Local Accommodation Manager at unknown
March 1, 2020 - Present
Managed property and amenities while coordinating with local hosts, optimizing bookings through multiple channels including social media and emails.
Receptionist at Maptino hotel
March 1, 2020 - October 17, 2025
Oversaw guest services, managed check-ins/check-outs, and ensured a welcoming environment for visitors at the hotel.
Visitor Services at Tourism Office
January 1, 2016 - October 17, 2025
Provided information and assistance to tourists, enhancing their experience by connecting them with local attractions and services.
Guest Service & Experience at N/A
January 1, 2023 - October 29, 2025
Responsible for ensuring exceptional customer service and managing various communication channels, including social media and WhatsApp.
Local Accommodation Manager at N/A
January 1, 2023 - January 1, 2023
Managed accommodation services and property oversight, ensuring quality and satisfaction for guests.
Receptionist at Mapolino Hotel
January 1, 2020 - January 1, 2020
Handled front desk responsibilities, guest relations, and administrative tasks to support hotel operations.
Visitor Services at Tourism Office
January 1, 2015 - January 1, 2015
Provided information and assistance to visitors, enhancing their experience and promoting local attractions.

Education

degree type at institution
January 11, 2030 - October 17, 2025
N/A at N/A
January 11, 2030 - October 29, 2025

Qualifications

certification/license name
January 11, 2030 - October 17, 2025
N/A
January 11, 2030 - October 29, 2025

Industry Experience

Travel & Hospitality, Professional Services