I’m Divya Poonja, an AI solution consultant and product implementation manager who builds end-to-end onboarding, implementations, and account growth programs for SaaS brands. As a founding team member at a fast-scaling company, I designed our implementation playbooks from scratch, improved go-live speed significantly, and achieved strong outcomes across implementation success, revenue expansion, and churn reduction. For the last 1.5 years, I’ve led our AI solution implementation initiative—translating each brand’s real business goals and Voice of Customer insights into requirements, workflows, beta-testing, and adoption strategy. I work closely with Product and Engineering to drive measurable net revenue expansion for D2C brands, while also owning integrations and proactive stakeholder management to ensure customers reach value quickly and successfully.…I’m Divya Poonja, an AI solution consultant and product implementation manager who builds end-to-end onboarding, implementations, and account growth programs for SaaS brands. As a founding team member at a fast-scaling company, I designed our implementation playbooks from scratch, improved go-live speed significantly, and achieved strong outcomes across implementation success, revenue expansion, and churn reduction. For the last 1.5 years, I’ve led our AI solution implementation initiative—translating each brand’s real business goals and Voice of Customer insights into requirements, workflows, beta-testing, and adoption strategy. I work closely with Product and Engineering to drive measurable net revenue expansion for D2C brands, while also owning integrations and proactive stakeholder management to ensure customers reach value quickly and successfully.WWWW…