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Hi! I’m DonnaJo, a reliable and hands-on operations professional with several years of experience in fast-paced food-service environments. I specialize in leading teams, managing money and deposits, maintaining accurate inventory, and ensuring smooth opening and closing procedures. I value clear communication, customer service excellence, and practical process improvements that boost efficiency and morale. I’m eager to bring my practical leadership, attention to detail, and strong work ethic to a collaborative team. I enjoy refining workflows, mentoring colleagues, and employing solid organizational skills to deliver reliable results in any dining or retail setting.…Hi! I’m DonnaJo, a reliable and hands-on operations professional with several years of experience in fast-paced food-service environments. I specialize in leading teams, managing money and deposits, maintaining accurate inventory, and ensuring smooth opening and closing procedures. I value clear communication, customer service excellence, and practical process improvements that boost efficiency and morale. I’m eager to bring my practical leadership, attention to detail, and strong work ethic to a collaborative team. I enjoy refining workflows, mentoring colleagues, and employing solid organizational skills to deliver reliable results in any dining or retail setting.

DonnaJo Heidtman

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Hi! I’m DonnaJo, a reliable and hands-on operations professional with several years of experience in fast-paced food-service environments. I specialize in leading teams, managing money and deposits, maintaining accurate inventory, and ensuring smooth opening and closing procedures. I value clear communication, customer service excellence, and practical process improvements that boost efficiency and morale. I’m eager to bring my practical leadership, attention to detail, and strong work ethic to a collaborative team. I enjoy refining workflows, mentoring colleagues, and employing solid organizational skills to deliver reliable results in any dining or retail setting.…Hi! I’m DonnaJo, a reliable and hands-on operations professional with several years of experience in fast-paced food-service environments. I specialize in leading teams, managing money and deposits, maintaining accurate inventory, and ensuring smooth opening and closing procedures. I value clear communication, customer service excellence, and practical process improvements that boost efficiency and morale. I’m eager to bring my practical leadership, attention to detail, and strong work ethic to a collaborative team. I enjoy refining workflows, mentoring colleagues, and employing solid organizational skills to deliver reliable results in any dining or retail setting.

Available to hire

Hi! I’m DonnaJo, a reliable and hands-on operations professional with several years of experience in fast-paced food-service environments. I specialize in leading teams, managing money and deposits, maintaining accurate inventory, and ensuring smooth opening and closing procedures. I value clear communication, customer service excellence, and practical process improvements that boost efficiency and morale.

I’m eager to bring my practical leadership, attention to detail, and strong work ethic to a collaborative team. I enjoy refining workflows, mentoring colleagues, and employing solid organizational skills to deliver reliable results in any dining or retail setting.

Skills

Acapella

Character Design

Charcoal Illustration

Comic Strip

Freelance Gig

Language

English

Fluent

Work Experience

Assistant Manager at Hardees

April 1, 2022 - August 1, 2022

Responsible for money handling and nightly deposits, performing inventory counts, delegating tasks, and managing opening/closing procedures. Led a small team to ensure smooth store operations, maintain standards, and deliver good customer service.

Shift Leader at Dunkin' Donuts

January 1, 2021 - June 1, 2021

Baked and frosted donuts, performed food preparation, maintained temperature logs, delegated tasks, and managed inventory and waste. Handled money, assisted with opening/closing, and provided customer service.

Shift Leader at Hardee’s

January 1, 2018 - December 1, 2020

Opened and closed the store, handled money, delivered customer service, positioned and delegated tasks to staff, prepared food, and managed inventory and deposits.