I’m a FinCrime and Risk Operations professional with 6.5+ years of experience investigating fraud and financial crime across crypto and regulated workflows. I handle account compromise/ATO cases, fraud alert reviews, and AML/CTF risk-based assessments, ensuring decisions align with policy and documentation standards. Recently, I worked as an AI Domain Expert supporting LLM evaluation projects focused on fraud detection, payments-risk operations, compliance validation, and workflow testing. I’m also an SME with strong quality and audit discipline—backed by consistent QA performance and cross-functional collaboration with Compliance, Risk, and Legal to resolve high-impact cases within SLAs.

Dewasheesh Rai

I’m a FinCrime and Risk Operations professional with 6.5+ years of experience investigating fraud and financial crime across crypto and regulated workflows. I handle account compromise/ATO cases, fraud alert reviews, and AML/CTF risk-based assessments, ensuring decisions align with policy and documentation standards. Recently, I worked as an AI Domain Expert supporting LLM evaluation projects focused on fraud detection, payments-risk operations, compliance validation, and workflow testing. I’m also an SME with strong quality and audit discipline—backed by consistent QA performance and cross-functional collaboration with Compliance, Risk, and Legal to resolve high-impact cases within SLAs.

Available to hire

I’m a FinCrime and Risk Operations professional with 6.5+ years of experience investigating fraud and financial crime across crypto and regulated workflows. I handle account compromise/ATO cases, fraud alert reviews, and AML/CTF risk-based assessments, ensuring decisions align with policy and documentation standards.

Recently, I worked as an AI Domain Expert supporting LLM evaluation projects focused on fraud detection, payments-risk operations, compliance validation, and workflow testing. I’m also an SME with strong quality and audit discipline—backed by consistent QA performance and cross-functional collaboration with Compliance, Risk, and Legal to resolve high-impact cases within SLAs.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Hindi
Fluent

Work Experience

AI Domain Expert at Turing
January 1, 2025 - Present
Worked on AI/LLM evaluation projects for payments processing, fraud detection, AML/KYC compliance, and risk operations workflows. Designed and validated complex fraud and compliance scenarios (e.g., account takeover/ATO, synthetic identity fraud, sanctions screening, and transaction-risk scoring) to benchmark decision accuracy. Performed structured annotation and quality review of AI outputs for fraud alerts, suspicious activity detection, KYC verification, and compliance documentation. Validated adherence to AML/KYC guidelines and workflow standards (including PCI DSS), and reviewed audit-trail consistency to ensure outputs matched compliant operational documentation practices.
Subject Matter Expert (SME) | FinCrime & Trust & Safety Operations at TaskUs
April 1, 2021 - January 1, 2025
Conducted financial crime investigations focused on suspected fraudulent transactions, account takeovers, chargebacks, and money laundering attempts—especially within cryptocurrency platforms. Reviewed alerts and high-risk activity using internal case tools, performing Enhanced Due Diligence (EDD) and KYC/AML/CTF reviews to assess risk profiles. Identified fraud patterns and transaction anomalies using internal analytics sources such as Athena, Salesforce, and Excel, and escalated complex matters to Compliance, Risk, and Legal. Produced case summaries and risk assessments and recommended account actions (holds, suspensions, closures) while maintaining documentation quality for audit and regulatory alignment. Maintained high QA accuracy (98%+ for 12+ months) and supported policy enforcement and escalation handling within high-volume trust & safety operations.
Technical & Customer Support Executive at Teleperformance
December 1, 2018 - April 1, 2021
Provided technical and customer support for global clients via voice, email, and chat. Troubleshot hardware/software/network and product issues, managed high ticket volumes using CRM tools including Salesforce, and adhered to SLA/TAT targets. Handled account and billing queries, password resets, and guided step-by-step resolution while documenting case notes accurately and escalating unresolved issues when required. Supported onboarding across multiple systems and quality frameworks, maintaining strong CSAT, First Call Resolution (FCR), low Average Handling Time (AHT), and monthly QA compliance benchmarks.

Education

Bachelor of Computer Applications (BCA) at MAHG University, Uttarakhand
January 1, 2021 - January 1, 2024
Diploma in Computer Applications (DCA) at MC University, Bhopal
January 1, 2015 - January 1, 2016

Qualifications

Introduction to Data Analysis using Excel
January 11, 2030 - August 30, 2026
Customer Service Excellence
January 11, 2030 - August 30, 2026
Content Moderation Essentials
January 11, 2030 - August 30, 2026
Certified Financial Crime Specialist (CFCS)
January 11, 2030 - January 1, 2026
Certified Anti-Money Laundering Fundamentals (AMLF)
January 11, 2030 - January 1, 2026
Google Cybersecurity Certificate
January 11, 2030 - January 1, 2026
Advanced Excel for Data Analysis
January 11, 2030 - January 1, 2026

Industry Experience

Financial Services, Computers & Electronics, Professional Services

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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