Danielle Mhurffy Antonio

Available to hire

I am a reliable and detail-oriented administrative support professional building my career as a virtual assistant.

About

I am a reliable and detail-oriented administrative support professional building my career as a virtual assistant. My background includes insurance operations, data analysis, technical support, client and carrier communication, CRM management, documentation, and high-volume data processing. I enjoy organizing information, keeping records accurate, and making sure tasks move forward smoothly and on schedule.

I am comfortable working independently in remote environments and managing multiple priorities at once. I bring strong technology skills, a fast learning curve, and a practical process-improvement mindset, with experience using tools such as Microsoft Office, Excel, Salesforce, Canva, CapCut, Adobe Premiere Pro, PowerShell, SQL, and AI productivity platforms. I take pride in being approachable, adaptable, and committed to delivering accurate, dependable support.

  • Joined October 2026

Industry experience

  • Financial Services
  • Computers & Electronics
  • Manufacturing
  • Agriculture & Mining
  • Professional Services

Projects · 1

Work experience

Insurance Agent Assistant · Agency StrongAug 2025 – Aug 2026 · 1 yr 1 mo

Manage personal lines insurance quoting, endorsements, renewals, and policy changes for auto and home coverage. Update vehicle, driver, and coverage details across client files, communicate with clients and carriers by phone and email, review policy documents for accuracy, maintain audit-ready records, and prioritize multiple open requests.

Data Analyst · GHDJun 2025 – Aug 2025 · 3 mos

Processed, consolidated, validated, and reported data from multiple spreadsheets and internal systems. Maintained organized documentation and administrative records, provided L1/L2 technical help desk support, documented issue resolutions, escalated complex cases, and kept shared trackers, spreadsheets, and files current for the wider team.

Education

Bachelor of Science in Computer Engineering · STI College2021 – 2026

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