Available to hire
I am a Senior QA/Test Lead with 14+ years of experience in software testing, quality assurance, and Agile project delivery. I have led QA across Banking, Insurance, Pharma, Auto Finance, and Mining domains, and I focus on improving sprint predictability, product quality, and cross-functional team performance. I am known for mentoring offshore teams and delivering projects with zero critical defects.\n\nI am passionate about building high-quality software products and continuously improving testing processes. I thrive in collaborative environments and enjoy guiding teams through agile practices to achieve reliable, timely releases.
Experience Level
Language
English
Fluent
Work Experience
Senior QA Analyst at DBS Bank, Singapore
March 1, 2021 - June 30, 2023Facilitated daily stand-ups, sprint planning, sprint reviews, and retrospectives for a cross-functional team of 7. Refined backlog with Product Owner, ensuring user stories met Definition of Ready (DoR). Tracked sprint metrics (velocity, burndown charts) using Jira; improved sprint predictability by 12%. Removed impediments to ensure smooth sprint execution; promoted continuous improvement through retrospectives. Oversaw QA deliverables including test strategy, RTM, closure reports, and regression automation.
Technical Test Lead / Senior Test Analyst at Infosys Ltd, Hyderabad / USA
January 1, 2012 - December 31, 2020Led QA for multiple applications (Salesforce, web-based, banking, and pharma) in Agile environments. Managed onsite and offshore teams; executed functional, regression, system, and integration testing. Automated manual test cases, improving regression efficiency and defect tracking accuracy. Created dashboards for real-time tracking of testing progress and metrics. Mentored junior testers and improved team productivity. Key Projects & Achievements: Contact Center Applications (PBM, USA): Improved regression cycle efficiency; led offshore coordination. Pharma Products (USA): Onsite QA coordinator; zero deviation during transition; mentored new team. Auto Finance Product (Korean Auto Co.): Module lead; ensured sprint delivery on time. Rise Programme (Mining, Australia): Crew Roster module testing; defect-free production release.
Test Analyst at Infosys Ltd, Hyderabad
August 1, 2006 - December 31, 2011Conducted functional, system, integration, regression, and UAT testing across multiple domains. Designed test cases, performed exploratory testing, and prepared documentation for future testers. Coordinated knowledge transfer during team transitions; handled modules independently with zero production defects.
Education
BSc in Computer Science at Madras University
January 11, 2030 - January 1, 2006Qualifications
Professional Scrum Master (PSM I)
January 1, 2021 - April 29, 2026ISTQB Foundation Level
January 1, 2014 - April 29, 2026LOMA 280 – Insurance Domain
January 1, 2008 - April 29, 2026Industry Experience
Financial Services, Life Sciences, Professional Services, Software & Internet
Experience Level
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