Available to hire
With over 28 years of experience in inventory control, logistics management, training and development, and property management, I specialize in sales, client relationship management, and brand engagement.
As a Sales Associate at World Books, I am dedicated to promoting educational materials and empowering learning. I bring a customer-focused mindset and a collaborative approach to delivering tailored solutions that meet diverse client needs.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Sales Associate at World Books
January 1, 1997 - October 28, 2025Promoted and supported sales of educational books through cold calling; actively participated in book fairs to enhance brand visibility; built and maintained relationships with potential customers to drive sales and engagement.
Property Manager at Legal One Property Management
January 1, 2011 - January 1, 2011Managed 30+ rental properties across the Greater Bay Area, ensuring optimal occupancy. Oversaw leasing paperwork, including showing vacant units and application verification. Handled financial and accounting matters for multiple properties, ensuring accurate record-keeping and reporting.
Sales Associate at World Books (Singapore)
January 1, 1997 - November 1, 2025Promoted and supported sales of educational books; engaged with customers and participated in book fairs to enhance brand visibility and customer engagement.
Property Manager at Legal One Property Management
January 20, 2011 - January 20, 2011Managed 30+ rental properties across the Greater Bay Area; oversaw leasing, tenancy paperwork, and financial/ accounting matters to ensure accurate record-keeping and reporting.
Sales Associate at World Books Inc.
January 1, 1997 - November 1, 2025Promoted and supported sales of educational books through cold calling; actively participated in book fairs to enhance brand visibility and engage with potential customers; developed strong client relationships to understand their needs and provide tailored solutions.
Training Manager at Legal One Property Management
October 2, 2006 - October 2, 2006Developed and delivered comprehensive training programs for frontline operations employees across three West Coast terminals; strategically designed training initiatives to enhance employee performance and align with operational goals; collaborated with cross-functional teams to ensure alignment with standards.
Operational Specialist at PSA Singapore
June 1, 1985 - June 1, 1985Managed operations and logistics, coordinating with port authorities for timely submittal of essential documents.
Operational Specialist at Maritime and Port Authority of Singapore (MPA)
June 1, 1985 - June 1, 1985Planned and executed container ship operations to ensure seaworthy logistics; supervised truck drivers and labor teams to maintain operational efficiency; coordinated stevedoring services to optimize costs and service delivery.
Sales Associate at World Books
January 1, 1997 - November 1, 2025Promoted and supported the sale of educational books; actively participated in book fairs to enhance brand visibility; developed strong client relationships to tailor solutions.
Global Equipment Controller at American President Lines (APL)
June 1, 1985 - June 1, 1985Forecasted and projected inventory requirements; ensured seamless logistics across the Southeast Asia region; provided weekly support and inventory alignment with export forecasts and demand.
Training Manager at Legal One Property Management
January 1, 2011 - January 1, 2011Developed and delivered comprehensive training programs for frontline operations employees across three West Coast terminals. Collaborated with cross-functional teams to ensure training aligned with operational goals and industry standards.
Operational Specialist at Maritime and Port Authority of Singapore
June 1, 1985 - June 1, 1985Planned seamless vessel operations, supervised truck drivers and labor teams to maintain operational efficiency, and coordinated stevedoring services to optimize costs and service delivery.
Job Process & Systems Trainer at Independent Contractor / Oakland, CA
January 1, 2011 - January 1, 2011Evaluated training needs to develop programs enhancing employees' skills; delivered comprehensive job process and systems training for short- and long-term initiatives; collaborated with cross-functional teams to ensure training aligned with organizational goals.
Pricing Analyst at Oakland, CA / Independent
January 1, 2011 - January 1, 2011Reviewed rate requests from sales associates for translation/trade services; provided competitive rate pricing for bulk, specialty, and refrigeration cargo; collaborated with cross-functional teams to ensure timely and accurate pricing solutions.
Property Manager at Legal One Property Management
January 20, 2004 - January 20, 2011Managed 30+ apartments and additional rental properties across the Greater Bay Area, ensuring optimal occupancy rates; oversaw leasing-related work including vacancy units and application verification; handled financial and accounting matters for multiple properties, maintaining accurate records and reporting.
Pricing Analyst at Legal One Property Management
January 20, 2004 - January 20, 2011Reviewed rate requests from sales associates for cross-border services; provided competitive pricing for bulk, specialty, and refrigeration cargo; collaborated with cross-functional teams to ensure timely and accurate pricing solutions.
Operational Specialist at Maritime and Port Authority of Singapore (MPA)
October 1, 1978 - June 1, 1985Planned and executed container ship operations to ensure seamless logistics; supervised truck drivers and labor teams to maintain operational efficiency; coordinated stevedoring services to optimize costs and enhance service delivery.
Operational Specialist at PSA Singapore
January 1, 1983 - June 1, 1985Operational specialist; supported container freight station activities; supervised local daily labor and activities to maintain efficient operations; coordinated with customs authorities and local government agencies for timely submission of essential documents.
Volunteer Leader at SOS Singapore Club
January 1, 1989 - June 1, 1995Managed helpline operations and provided attentive listening; offered counseling support and referrals to other services; trained new volunteers and provided peer guidance.
Volunteer Catalogue Developer at Names Project Foundation
May 1, 1996 - May 1, 1997Volunteered to catalogue quilts, prepared quilts for storage or display, and provided administrative support to ensure smooth operations.
Training Manager at APL (American President Lines)
June 1, 1985 - October 1, 2006Developed and delivered training programs for frontline operations staff across three West Coast terminals; designed initiatives to enhance employee performance and align with operational goals; collaborated with cross-functional teams to ensure program success.
Education
Associate's degree in Mass Communication / Media Studies at Development Institute of Singapore
January 1, 1998 - January 1, 1999Bachelor of Business Administration (BBA) in Business Administration and Management at Holy Names University
January 11, 2030 - October 28, 2025Associate's Degree in Mass Communication / Media Studies at Development Institute of Singapore
January 1, 1998 - January 1, 1999Bachelor of Business Administration (BBA) in Business Administration and Management at Holy Names University
January 11, 2030 - November 1, 2025Associate's degree in Mass Communication / Media Studies at Management Development Institute of Singapore
January 1, 1991 - January 1, 1992Bachelor of Business Administration (BBA) in Business Administration and Management at General Holy Names University
January 11, 2030 - November 1, 2025Associate's degree in Mass Communication / Media Studies at Management Development Institute of Singapore
January 1, 1998 - January 1, 1999Bachelor of Business Administration (BBA) in Business Administration and Management at Holy Names University
January 11, 2030 - November 1, 2025Associate's degree in Human Resources Management/Personnel Administration, General at General University of California, Berkeley
January 11, 2030 - November 1, 2025Associate's degree in Mass Communication / Media Studies at Development Institute of Singapore
January 11, 2030 - November 1, 2025Bachelor of Business Administration (BBA) in Business Administration and Management at Holy Names University
January 11, 2030 - November 1, 2025Associate's degree in Mass Communication / Media Studies at Development Institute of Singapore
January 1, 1998 - January 1, 1999Bachelor of Business Administration (BBA) in Business Administration and Management at Holy Names University
January 11, 2030 - November 1, 2025Associate's degree in Mass Communication / Media Studies at Management Development Institute of Singapore
January 1, 1998 - January 1, 1999Bachelor of Business Administration in Business Administration and Management, General at Holy Names University
January 1, 1991 - January 1, 1992Associate's degree at Management Development Institute of Singapore
January 1, 1998 - January 1, 1999Bachelor of Business Administration (BBA) at Holy Names University
January 11, 2030 - March 6, 2026Qualifications
Certified Apartment Manager (CAM)
July 20, 2007 - October 28, 2025Certified Apartment Manager (CAM)
July 20, 2007 - November 1, 2025Certified Apartment Manager (CAM)
July 20, 2007 - November 1, 2025Certificate
January 1, 1991 - January 1, 1992Certified Apartment Manager (CAM)
July 20, 2007 - November 1, 2025Certificate (Mass Communications / Media Studies)
January 1, 1991 - January 1, 1992Certified Apartment Manager (CAM)
July 1, 2007 - November 1, 2025Certified Apartment Manager (CAM)
July 20, 2007 - November 1, 2025Certified Apartment Manager (CAM)
July 20, 2007 - March 6, 2026Certified Apartment Manager (CAM)
July 20, 2007 - March 6, 2026California Certified Professional Facilitator (CPF)
January 11, 2030 - March 6, 2026Industry Experience
Real Estate & Construction, Education, Professional Services, Retail, Media & Entertainment, Transportation & Logistics
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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