I run a niche TikTok channel where I create and optimize short-form video content based on audience preferences and current digital trends. I am a Master's student in Advertising and Media Communications (In Progress) at the University of Economics – Varna, with a strong interest in digital marketing and social media management.…

Elis Aslanova

I run a niche TikTok channel where I create and optimize short-form video content based on audience preferences and current digital trends. I am a Master's student in Advertising and Media Communications (In Progress) at the University of Economics – Varna, with a strong interest in digital marketing and social media management.…

Available to hire

I run a niche TikTok channel where I create and optimize short-form video content based on audience preferences and current digital trends.

I am a Master’s student in Advertising and Media Communications (In Progress) at the University of Economics – Varna, with a strong interest in digital marketing and social media management.

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Skills

Experience Level

Language

Bulgarian
Fluent
English
Advanced
Spanish; Castilian
Advanced

Work Experience

Saleswoman at CCC Bulgaria
April 24, 2023 - September 21, 2023
Kept the store clean and tidy; sold products (shoes, bags); assisted customers with their choices; informed customers of daily/weekly discounts.
Customer service representative at ResultsCX
September 22, 2023 - July 11, 2025
Identified and dealt with customers’ queries; resolved customers’ queries and explained crucial information to them; informed them about special offers/deals.
Customer service person at Resecentrumgruppen AB
July 24, 2025 - October 17, 2025
Assisted customers with their flights, schedule changes, cancelled flights, etc.; handled cancellation and refund processes; managed bookings via different airlines.
Social Media Content Creator (TikTok) at Personal Content Marketing Project
January 1, 2025 - Present
Planning, creating, and publishing short-form video content tailored to an niche audience. Adapting content based on current TikTok trends to improve reach and engagement. Optimizing content based on observed user behavior. Generated 20,000+ content views within 28 days through trend-based content optimization.
Customer Support Specialist at Rescentrum Group AB
July 1, 2025 - October 1, 2025
Communicating effectively with customers to maintain high levels of satisfaction. Identifying customer needs and opportunities for additional service offerings.
CX Specialist / Customer Experience Specialist at Results CCC Bulgaria
September 1, 2023 - July 1, 2025
Analyzing customer inquiries to identify individual needs. Supporting customer retention through effective issue resolution.
Sales Assistant at CCC Bulgaria
April 1, 2023 - September 1, 2023
Promoting products through effective communication and upselling techniques. Presenting ongoing promotions and campaigns to improve conversions.

Education

Master's degree in Advertising and media communications at University of Economics - Varna
October 15, 2024 - February 3, 2026
Bachelor's degree in Applied linguistics with English and Spanish and business communications at University of Veliko Tarnovo "St Cyril and Methodius"
October 1, 2020 - June 30, 2024
Master's Programme in Advertising and Media Communications at University of Economics – Varna
October 1, 2024 - March 2, 2026
Bachelor's Degree in Applied Linguistics with English and Spanish and Business Communication at St. Cyril and St. Methodius University of Veliko Tarnovo
October 1, 2020 - June 1, 2024
Foreign Language Secondary Education at Foreign Language High School “Dimitar Dimov”
September 1, 2015 - May 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Media & Entertainment, Software & Internet, Professional Services, Education

Skills

Experience Level