Available to hire
Hi, I’m Ehsan Azeem, a dedicated operations and administrative professional with over six years of experience across administration, procurement, and HR. I excel at streamlining processes, coordinating cross-functional teams, and ensuring compliance and accuracy in fast-paced environments.
I thrive on turning complex challenges into efficient workflows and building strong relationships with stakeholders to deliver tangible results.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Senior Assistant at Aga Khan University Hospital
May 1, 2021 - PresentManaged 100+ appointments and enquiries per month for pharmaceutical representatives, visitors, and internal staff. Handled administrative tasks including correspondence, document control, and reporting, producing monthly achievement and compliance reports. Maintained controlled drugs registers, statutory indicators, and time & labour records, achieving 100% audit compliance and improving document retrieval by 30%. Coordinated procurement with the Materials Management Department (MMD) for consumables and stationery, reducing emergency requests by 15%. Administer HR processes for 30+ staff, including onboarding, leave tracking, and personnel records. Reconciled 250+ invoices annually and arranged travel, meetings, and departmental events, achieving 95%+ on-time payments.
Senior Assistant at Aga Khan University Hospital
January 20, 2019 - PresentManaged 100+ appointments and inquiries monthly for pharmaceutical representatives, visitors, and internal staff; handled correspondence, document control, and reporting; maintained drug registers, statutory indicators, and time & labour records; coordinated procurement with Materials Management Department for consumables and stationery; supported HR processes for 30+ staff; reconciled 250+ invoices annually and arranged travel and departmental events, achieving 95%+ on-time payments.
Receptionist at Aga Khan University Hospital
January 1, 2019 - April 1, 2021Register and document 85+ emergency patients per shift accurately in the Hospital Information System, verifying identity, insurance, and forms. Coordinate with triage nurses, doctors, and ER staff to prioritise and process 95% of critical cases within 5 minutes of arrival. Manage 50–70 incoming calls and visitor inquiries per shift, providing clear directions and timely information. Support billing, insurance verification, and record-keeping, achieving 99% accuracy while maintaining patient confidentiality. Maintain an orderly reception area, assist in crowd management, and follow safety protocols, contributing to zero reported safety or infection incidents per month.
Sales Officer (Intern) at Jubilee Life Insurance
December 1, 2018 - January 31, 2019Conducted 50+ outbound calls daily, generating 20+ qualified leads per week and scheduling client meetings, contributing to 100% accomplishment of weekly sales targets. Built and maintained strong client relationships by understanding individual needs and providing tailored insurance solutions, resulting in higher customer satisfaction and repeat engagements. Executed upselling and cross-selling strategies during presentations, improving policy conversion rates by 15% and increasing overall team revenue.
Sales Officer at Jubilee Life Insurance
December 1, 2018 - January 20, 2019Conducted outbound calls, generated leads weekly, and scheduled client meetings, contributing to weekly sales targets; built client relationships by understanding needs and offering tailored insurance solutions; performed upselling and cross-selling during presentations, improving policy conversion rate by approximately 15%.
Supply Chain Officer at MKS Corporation
March 20, 2018 - November 20, 2018Monitored performance of 10+ key suppliers; identified and addressed quality issues to maintain consistent supply standards; negotiated contracts, saving 10–15% costs; supervised procurement staff and stock control, reducing stockouts by 15%; standardized planning and documentation; verified 100+ purchase orders and redesigned processes with the sales team to maintain 95%+ product availability.
Procurement Intern at Sanofi
November 20, 2017 - February 20, 2018Participated in vendor discussions and refined contract negotiations, contributing to cost-effective pricing and favorable terms. Performed market analysis to evaluate supplier options and accelerate sourcing efficiency.
Education
BBA Finance at Benazir Bhutto Shaheed University
January 1, 2013 - January 1, 2017Bachelor of Business Administration (Finance) at Benazir Bhutto Shaheed University
January 1, 2013 - January 1, 2017Qualifications
Certification in Effective Communication
January 11, 2030 - February 4, 2026Certification in Exceptional Reception
January 11, 2030 - February 4, 2026ERP (SAP) Certification
January 11, 2030 - February 4, 2026Certification in Effective Communication
January 11, 2030 - February 4, 2026Certification in Exceptional Receptionist
January 11, 2030 - February 4, 2026ERP (SAP) Certification
January 11, 2030 - February 4, 2026Certificate of Business Communication
January 11, 2030 - February 4, 2026Certificate of Business Emails
January 11, 2030 - February 4, 2026Certificate in Attending Emerging Trends in Human Resource Management
January 11, 2030 - February 4, 2026Industry Experience
Healthcare, Professional Services, Life Sciences, Education
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Karachi today.