I’m a customer-focused retail and operational support professional with over 5 years of combined experience helping people, keeping teams running smoothly, and delivering service that feels personal. I also bring a strong creative background through my Art Foundations studies and hands-on experience supporting art and design tasks, from preparing materials for classes to creating and completing decorative pieces. I enjoy working across different environments—on-site assistance, online order processing, and day-to-day operational duties—while staying organized, reliable, and attentive to detail. I’ve supported customers through phone and in-person interactions, maintained clean and safe spaces, and coordinated schedules and administrative tasks, all while bringing a friendly, problem-solving approach to every role.…

E. Burak

I’m a customer-focused retail and operational support professional with over 5 years of combined experience helping people, keeping teams running smoothly, and delivering service that feels personal. I also bring a strong creative background through my Art Foundations studies and hands-on experience supporting art and design tasks, from preparing materials for classes to creating and completing decorative pieces. I enjoy working across different environments—on-site assistance, online order processing, and day-to-day operational duties—while staying organized, reliable, and attentive to detail. I’ve supported customers through phone and in-person interactions, maintained clean and safe spaces, and coordinated schedules and administrative tasks, all while bringing a friendly, problem-solving approach to every role.…

Available to hire

I’m a customer-focused retail and operational support professional with over 5 years of combined experience helping people, keeping teams running smoothly, and delivering service that feels personal. I also bring a strong creative background through my Art Foundations studies and hands-on experience supporting art and design tasks, from preparing materials for classes to creating and completing decorative pieces.

I enjoy working across different environments—on-site assistance, online order processing, and day-to-day operational duties—while staying organized, reliable, and attentive to detail. I’ve supported customers through phone and in-person interactions, maintained clean and safe spaces, and coordinated schedules and administrative tasks, all while bringing a friendly, problem-solving approach to every role.

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Work Experience

Technical Skills Assistant (Retail/Operational Support) at Happy Hands Pottery and Art Studio
January 1, 2025 - January 1, 2026
Prepared pottery class materials by cleaning and stocking brushes, glazes, and tools for ready-to-use sessions. Helped complete pottery pieces by monitoring processes across dry time, glazing, kiln firing, and decorative painting as needed. Supported post-class cleanup, including mopping and washing to remove clay residue and keep tables and floors clean.
Assistant at Happy Hands Potty and Art Studio
January 1, 2025 - January 1, 2026
Prepared pottery classes by ensuring brushes, glazes, and tools were clean, stocked, and ready. Completed pottery pieces by monitoring the drying, glazing, and kiln firing phases and painted decorative pieces as needed. Performed post-class cleanup, including mopping and washing areas affected by clay spatter on floors and tables.
Cleaner at Big Als
January 1, 2024 - Present
Completed routine cleaning of high-traffic areas on a scheduled basis to support a safe and pleasant customer experience. Reorganized backroom storage to improve workflow and access to supplies, demonstrating initiative and attention to detail.
Cleaner at Ritual Yoga House
January 1, 2024 - January 1, 2025
Maintained a clean and safe environment by following cleaning procedures and standards. Set up rooms for classes and events to ensure readiness and create a welcoming customer experience.
Receptionist at Roy Foss Cadillac
January 1, 2018 - Present
Provided positive first impressions by greeting visitors and managing calls professionally. Coordinated appointment scheduling and adjustments to meet client and team needs. Completed administrative tasks including copying, filing, and document organization to support daily office operations.
Camp Counsellor at Sunny Day’s Camp (Epilepsy ESC O)
January 1, 2017 - January 1, 2022
Organized and led activities for children ages 4–12, promoting teamwork and cooperation. Monitored health and safety of participants, responding quickly to needs and concerns. Built positive relationships with campers and parents, creating a welcoming and inclusive environment.
Customer Service at Flowers by Anna
January 1, 2017 - Present
Engaged customers to understand their needs and recommend floral arrangements. Managed phone and in-person orders with accuracy and ensured correct preparation and timely delivery. Maintained product displays and inventory levels to meet customer demand.
Camp Counsellor at Sunny Day’s Camp (Epilepsy ESCO)
January 1, 2017 - January 1, 2022
Organized and led activities for children aged 4–12, promoting teamwork and cooperation. Monitored health and safety of participants and responded quickly to needs and concerns. Built positive relationships with campers and parents to support an inclusive environment.
Stock Person at PJ Pets
January 1, 2013 - January 1, 2014
Stocked merchandise efficiently to maintain product availability and visual appeal. Provided customers with information on products and services to enhance the shopping experience. Kept work areas clean and organized in line with safety and store presentation standards.

Education

Art Foundations (post-secondary studies) at Humber College Lakeshore
January 1, 2020 - January 1, 2024
at Notre Dame Secondary School
January 1, 2015 - August 18, 2026
Art Foundations at Humber College Lakeshore
January 1, 2020 - January 1, 2024
OSSD at Notre Dame Secondary School
January 1, 2015 - January 1, 2015

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Non-Profit Organization, Healthcare, Media & Entertainment, Professional Services