Hi, I'm Eddie de Kever. I'm a customer-focused professional with experience in customer service, account management, and order processing across logistics and service sectors. I enjoy turning complex processes into smooth workflows and building solid relationships with customers and partners. In my free time I like to spend time with my wife and our dog—whether hiking in the nearby forest, taking short road trips, or unwinding behind the computer with a good project. I’m also drawn to exploring new tools in Excel and other software, and I occasionally dive into video games to wind down.

Eddie de Kever

Hi, I'm Eddie de Kever. I'm a customer-focused professional with experience in customer service, account management, and order processing across logistics and service sectors. I enjoy turning complex processes into smooth workflows and building solid relationships with customers and partners. In my free time I like to spend time with my wife and our dog—whether hiking in the nearby forest, taking short road trips, or unwinding behind the computer with a good project. I’m also drawn to exploring new tools in Excel and other software, and I occasionally dive into video games to wind down.

Available to hire

Hi, I’m Eddie de Kever. I’m a customer-focused professional with experience in customer service, account management, and order processing across logistics and service sectors. I enjoy turning complex processes into smooth workflows and building solid relationships with customers and partners.

In my free time I like to spend time with my wife and our dog—whether hiking in the nearby forest, taking short road trips, or unwinding behind the computer with a good project. I’m also drawn to exploring new tools in Excel and other software, and I occasionally dive into video games to wind down.

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Experience Level

Intermediate

Work Experience

Customer Service & Sales Representative at Pro Active Contact
January 1, 2017 - January 1, 2018
Provided customer service and sales support in Nijmegen within a call center environment.
Customer Support / Account Manager at Zelfstroom BV
January 1, 2018 - January 1, 2019
Customer support and account management in ‘s-Hertogenbosch.
Customer Support at Cheap Cargo
January 1, 2019 - January 1, 2020
Customer support (Nijmegen location).
Account Management / Customer Support at Ned Cargo
January 1, 2022 - January 1, 2023
Order processing and KPI analysis; primary customer contact.
Customer Support Expert at PAKI Logistics
January 1, 2023 - January 1, 2025
Customer support expert; order processing, contract management and primary contact for customers; creating new offers and contracts.

Education

HAVO at Pax Christi College, Druten
January 1, 2009 - January 1, 2015
MBO 3, First Salesman at NCVB Bedrijfsopleidingen
January 1, 2015 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Professional Services, Retail