Available to hire
Hi, I’m Eddie de Kever. I’m a customer-focused professional with experience in customer service, account management, and order processing across logistics and service sectors. I enjoy turning complex processes into smooth workflows and building solid relationships with customers and partners.
In my free time I like to spend time with my wife and our dog—whether hiking in the nearby forest, taking short road trips, or unwinding behind the computer with a good project. I’m also drawn to exploring new tools in Excel and other software, and I occasionally dive into video games to wind down.
Skills
Experience Level
Intermediate
Work Experience
Customer Service & Sales Representative at Pro Active Contact
January 1, 2017 - January 1, 2018Provided customer service and sales support in Nijmegen within a call center environment.
Customer Support / Account Manager at Zelfstroom BV
January 1, 2018 - January 1, 2019Customer support and account management in ‘s-Hertogenbosch.
Customer Support at Cheap Cargo
January 1, 2019 - January 1, 2020Customer support (Nijmegen location).
Account Management / Customer Support at Ned Cargo
January 1, 2022 - January 1, 2023Order processing and KPI analysis; primary customer contact.
Customer Support Expert at PAKI Logistics
January 1, 2023 - January 1, 2025Customer support expert; order processing, contract management and primary contact for customers; creating new offers and contracts.
Education
HAVO at Pax Christi College, Druten
January 1, 2009 - January 1, 2015MBO 3, First Salesman at NCVB Bedrijfsopleidingen
January 1, 2015 - January 1, 2017Qualifications
Industry Experience
Transportation & Logistics, Professional Services, Retail
Skills
Experience Level
Intermediate
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