Eddie Lok

Led design and implementation of a rule-based AML/CTF verification solution across eight core platforms; improved data integrity and data governance; automated AML/CTF annual review and underwriting, enabling auto-underwriting for 70% of products and increasing policy processing capacity by 60%; designed ETL data models for AML/CTF, CRS, and FATCA; deployed BI for self-service reporting and dashboards; implemented a regulatory-compliant chatbot integrated with ServiceNow and CRM producing high satisfaction and efficiency gains; led cloud and platform initiatives including FWDMAX and Integrated Financial Planning Platform.

Led technical setup and deployment of interactive No-Code tools for B2B marketplaces in the UK and Malaysia; onboarded 26+ companies onto the embedded finance platform; contributed to ISO 27001, Cyber Essentials Plus, and FCA compliance; secured approximately €6 million in seed funding; helped MMOB win multiple global fintech awards; implemented TDD and RPA; developed RESTful APIs and a GraphQL API Hub with automated CI/CD on AWS; integrated with Mastercard open banking and established key partnerships with Satago and NatWest; collaborated on Google Cloud Partner Advantage initiatives; introduced an AI agent within Mastercard MCP server.

Led AML/CTF verification framework across eight platforms; improved data integrity and regulatory compliance; automated underwriting for 70%+ of products; designed ETL models for AML/CTF, CRS, and FATCA; deployed BI for self-service reporting and dashboards; implemented a regulatory-compliant chatbot integrated with ServiceNow and CRM; mentored junior developers.