Edmund Phoon Jian Cheng
I am a detail-oriented and adaptable Software Engineer / IT Specialist with practical experience spanning application development, system support, and enterprise-level IT operations.
About
I am a detail-oriented and adaptable Software Engineer / IT Specialist with practical experience spanning application development, system support, and enterprise-level IT operations. I translate real-world business and operational requirements into scalable digital solutions while ensuring day-to-day IT systems stay stable and well supported. I have built and maintained internal applications, written SQL queries for debugging and reporting, and contributed to data modeling, testing, and deployment across enterprise environments.
I thrive in collaborative teams and am committed to continuous learning across software and infrastructure domains. I enjoy driving digital transformation initiatives, delivering user-centric software, and expanding my skillset across both software development and IT operations to deliver reliable, scalable results.
- 6 years' experience
- Joined January 2026
Industry experience
- Software & Internet
- Professional Services
- Education
- Media & Entertainment
- Government
- Life Sciences
- Healthcare
Work experience· 5 roles
Undertook structured upskilling in software engineering fundamentals and problem-solving through 42 Singapore (SUTD) in 2025; Strengthened resilience, independent learning, and hands-on coding capabilities through peer-based, project-driven learning.
Developed and maintained functionalities in internal web-based applications with user-friendly navigation and responsive interfaces. Conducted User Acceptance Testing (UAT) for website modules, validating performance against business requirements. Wrote and executed SQL queries for data testing, debugging, and reporting accuracy. Managed deployment requests and performed data extraction/patching across enterprise environments. Supported Level 1 IT operations and troubleshooting during periods of high demand. Maintained cadence sheets for error logs and collaborated on compliance reporting.
Modernized internal portals using OutSystems and WordPress to improve employee engagement and information access. Supported app development and deployment under guidance of senior developers, contributing to continuous improvement initiatives. Provided IT support, resolved technical issues, and ensured smooth operation of internal applications.
Education· 16
Certifications and awards· 16
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