Available to hire
Hello, I’m Mary, a dynamic and results-driven Social Media Manager with a proven track record in content creation, branding, and digital marketing. I design and execute data-informed campaigns that boost engagement, grow audiences, and strengthen brand presence across platforms. I’m passionate about turning insights into compelling visuals and narratives that resonate with diverse audiences.
I thrive in fast-paced environments, collaborate across teams, and continuously refine strategies to exceed goals. I’m excited to contribute creative solutions to elevate social media initiatives, build strong brand loyalty, and drive measurable business outcomes.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Social Media Manager at NIGCOMSAT Limited
December 1, 2022 - PresentDeveloped and implemented social media calendars, scheduled posts, and optimised SEO strategies, boosting engagement by 40%. Mentored interns in creating video advertisements and developing digital campaigns for official events, products, and services. Analyzed consumer intent and monitored engagement metrics across Instagram, Facebook, LinkedIn, and X. Prepared monthly reports utilising Meta Insights and Analytics, LinkedIn Analytics, and provided recommendations for growth. Collaborated with IT teams to ensure real-time updates of the corporate website.
Customer Service & Branding Manager at NIGCOMSAT Limited
January 1, 2011 - December 31, 2022Provided customer support with a 95% resolution rate, addressing broadband and broadcasting service inquiries and complaints. Achieved a 30% reduction in average response time by implementing service improvements based on a CRM system. Organized international conferences, exhibitions, and corporate events to enhance stakeholder engagement. Designed and implemented branding strategies that boosted internal and external brand perception. Trained interns on IT and CRM systems usage, which improved service delivery.
Customer Support Advisor at Dudu Travels & Tours
January 1, 2010 - December 31, 2010Assisted clients with flight bookings, ticketing, and travel itinerary planning for local and international destinations. Delivered frontline travel customer support, addressing inquiries and resolving issues promptly. Coordinated with airlines and travel partners to resolve booking discrepancies and enhance service quality. Promoted travel packages and upsold additional services, contributing to sales growth. Built strong client relationships, improving repeat business and customer loyalty.
Content Creator & Social Media Manager at NIGCOMSAT Limited
December 1, 2024 - September 1, 2025D eveloped comprehensive social media calendars; created visually engaging infographics, carousels, and posts for digital marketing campaigns. Guided in producing video advertisements and executing impactful digital strategies. Performed consumer intent analysis while monitoring engagement metrics across Instagram, Facebook, LinkedIn, and X.
Marketing Communications & Branding Manager at NIGCOMSAT Limited
November 1, 2022 - December 1, 2024Led branding campaigns, corporate communications, and strategy; managed budgets and quarterly reviews; coordinated annual budget projections; formulated risk analysis documentation; delivered weekly budget and cash flow reports to inform executive decision-making.
Branding Communications Officer at NIGCOMSAT Limited
January 1, 2018 - November 1, 2022Spearheaded branding campaigns that bolstered company visibility and stakeholder trust; assisted in developing and maintaining internal knowledge bases and FAQs for customer and team engagement; supported corporate events to enhance market presence.
Administrative Communications Officer at NIGCOMSAT Limited
January 1, 2011 - December 31, 2017Administered the Direct-To-Home Electronic Program Guide (EPG) system, ensuring accurate content uploads. Coordinated media events, seminars, and conferences for stakeholders. Supported CSR initiatives and organized facility tours to engage key partners.
Education
Master of E-Commerce at Limkokwing University, Malaysia
January 1, 2025 - January 25, 2026B.Sc. Mass Communication (2nd Class Upper) at Madonna University, Nigeria
January 1, 2002 - December 31, 2006Secondary School Certificate (WAEC) at Nickdel College, Ibadan, Nigeria
January 1, 1995 - December 31, 2001Master of E-Commerce at Limkokwing University Malaysia
January 1, 2025 - May 14, 2026Bachelor of Science, Mass Communication at Madonna University, Okija, Anambra, Nigeria
January 1, 2002 - November 1, 2006Secondary School Certificate at Nickdel College, Ibadan, Nigeria
January 1, 1995 - January 1, 2001Qualifications
Microsoft Excel for Project Management
January 1, 2023 - January 25, 2026Associate Member
January 1, 2013 - January 25, 2026Industry Experience
Media & Entertainment, Professional Services, Travel & Hospitality, Telecommunications, Education, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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