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I'm Emily King, a detail-oriented professional with diverse experience in product management, project execution, software engineering, and quality assurance. I excel at aligning stakeholders, driving full SDLC initiatives, and delivering high-quality software through strategic planning and process optimization. I'm passionate about building collaborative teams, implementing automation, and leading complex projects from concept to delivery across industries. I thrive in transitioning to new technologies, such as microservices and automated testing, with a focus on QA and defect resolution, and on ensuring exceptional customer experiences.…I'm Emily King, a detail-oriented professional with diverse experience in product management, project execution, software engineering, and quality assurance. I excel at aligning stakeholders, driving full SDLC initiatives, and delivering high-quality software through strategic planning and process optimization. I'm passionate about building collaborative teams, implementing automation, and leading complex projects from concept to delivery across industries. I thrive in transitioning to new technologies, such as microservices and automated testing, with a focus on QA and defect resolution, and on ensuring exceptional customer experiences.

Emily King

QA Engineer, Developer, Project Manager, +1

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I'm Emily King, a detail-oriented professional with diverse experience in product management, project execution, software engineering, and quality assurance. I excel at aligning stakeholders, driving full SDLC initiatives, and delivering high-quality software through strategic planning and process optimization. I'm passionate about building collaborative teams, implementing automation, and leading complex projects from concept to delivery across industries. I thrive in transitioning to new technologies, such as microservices and automated testing, with a focus on QA and defect resolution, and on ensuring exceptional customer experiences.…I'm Emily King, a detail-oriented professional with diverse experience in product management, project execution, software engineering, and quality assurance. I excel at aligning stakeholders, driving full SDLC initiatives, and delivering high-quality software through strategic planning and process optimization. I'm passionate about building collaborative teams, implementing automation, and leading complex projects from concept to delivery across industries. I thrive in transitioning to new technologies, such as microservices and automated testing, with a focus on QA and defect resolution, and on ensuring exceptional customer experiences.

Available to hire

I’m Emily King, a detail-oriented professional with diverse experience in product management, project execution, software engineering, and quality assurance. I excel at aligning stakeholders, driving full SDLC initiatives, and delivering high-quality software through strategic planning and process optimization.

I’m passionate about building collaborative teams, implementing automation, and leading complex projects from concept to delivery across industries. I thrive in transitioning to new technologies, such as microservices and automated testing, with a focus on QA and defect resolution, and on ensuring exceptional customer experiences.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Manager of Software Engineering at Pax8

June 1, 2022 - September 1, 2025

Led global QA and software engineering initiatives, directed cross-functional teams, and defined robust test strategies and regression suites. Standardized QA processes and documentation across international teams, and supported transition to Automation Center of Excellence. Coordinated requirements validation and priority setting with stakeholders, and planned high-impact projects including microservices migration for billing and a global website hosting transition to improve delivery speed and reduce release risk.

Manager of Quality Assurance at Pax8

July 1, 2021 - June 1, 2022

Directed QA activities, coached engineers, and co-led releases to accelerate delivery and minimize risk. Championed automation initiatives within the Automation Center of Excellence, streamlined workflows, and aligned requirements with cross-functional stakeholders. Led initiatives such as migration of partner help sites to Nuxt.js/Contentful and implementation of an international signup flow.

Quality Assurance Team Lead at Pax8

June 1, 2020 - July 1, 2021

Led testing across multiple domains and SDLC phases; designed robust test strategies and regression suites; standardized QA practices and documentation across teams; drove faster defect resolution through collaboration and process improvements.

Quality Assurance Engineer at Pax8

July 1, 2019 - June 1, 2020

Validated requirements, contributed to test planning and execution, and supported transition to automation-friendly processes; contributed to automation efforts and release readiness.

Technical Support at Four Winds Interactive

May 1, 2018 - June 1, 2019

Delivered technical support resolving Windows OS, hardware, and FWI software issues; established standardized customer interactions and documented resolutions; collaborated with cross-functional teams to implement permanent solutions and maintain high client satisfaction.

Carpe Facto Advisor at Apple

November 1, 2015 - May 1, 2018

Diagnosed and resolved complex hardware and software challenges across Apple devices; coordinated with cross-functional engineering teams; executed structured troubleshooting, documenting findings to accelerate fixes; supported iOS and macOS beta projects with qualitative data for engineering partners.

Technical Service Quality Assistant (CE) at Apple

April 1, 2015 - October 1, 2015

Deployed EFFA captures on Apple hardware; conducted regression testing to identify defects, improved validation processes, and strengthened engineering feedback loops. Enhanced Python-based test scripts for iPhone audio validation and contributed to documentation standards.