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Hi there! I'm a motivated retail store manager with over 5 years of experience in retail, customer service, and social media management. I love helping customers find what they need and keeping store operations running smoothly. I'm a collaborative, creative individual who enjoys building engaging social media content, updating Shopify stores, and supporting a small team to drive sales growth.…

Eleanor K

Social Media Manager, Content Creator, Copywriter, +2

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Hi there! I'm a motivated retail store manager with over 5 years of experience in retail, customer service, and social media management. I love helping customers find what they need and keeping store operations running smoothly. I'm a collaborative, creative individual who enjoys building engaging social media content, updating Shopify stores, and supporting a small team to drive sales growth.…

Available to hire

Hi there! I’m a motivated retail store manager with over 5 years of experience in retail, customer service, and social media management. I love helping customers find what they need and keeping store operations running smoothly.

I’m a collaborative, creative individual who enjoys building engaging social media content, updating Shopify stores, and supporting a small team to drive sales growth.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Sales Associate / Barista

June 1, 2023 - March 1, 2024

Interacting closely with customers, holding extensive knowledge on luxury merchandise, responding to customer queries and processing transactions. Monitoring stock levels, taking responsibility for stock management, replenishing and merchandising new stock from daily deliveries. Assisting managing social media accounts. Preparing specialty coffee, maintaining high service standards at all times.

Sales Associate at Marks & Spencer

March 1, 2020 - June 1, 2023

Completing daily DEF records and following food waste processing in grocery hall. Following planograms when changing displays and merchandising new stock. Authorising exchanges, refunds and responding to customer complaints in absence of managers. Ensuring stock rotation is carried out each day and maintaining appearance of the shop floor. Assisting managing social media accounts. Preparing specialty coffee, maintaining high service standards at all times.