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I'm a marketing graduate student with experience supporting digital campaigns, social media planning and content creation across multiple roles. Through my work as a marketing specialist and in academic projects, I’ve helped with content calendars, campaign execution, performance tracking and event promotion. I bring strong organizational and communication skills from fast-paced team environments, and what sets me apart is my ability to move ideas forward by supporting the behind-the-scenes work that actually makes campaigns happen.…I'm a marketing graduate student with experience supporting digital campaigns, social media planning and content creation across multiple roles. Through my work as a marketing specialist and in academic projects, I’ve helped with content calendars, campaign execution, performance tracking and event promotion. I bring strong organizational and communication skills from fast-paced team environments, and what sets me apart is my ability to move ideas forward by supporting the behind-the-scenes work that actually makes campaigns happen.

Elena Kresovic

Marketing Strategist, Brand Designer, Content Creator, +1

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I'm a marketing graduate student with experience supporting digital campaigns, social media planning and content creation across multiple roles. Through my work as a marketing specialist and in academic projects, I’ve helped with content calendars, campaign execution, performance tracking and event promotion. I bring strong organizational and communication skills from fast-paced team environments, and what sets me apart is my ability to move ideas forward by supporting the behind-the-scenes work that actually makes campaigns happen.…I'm a marketing graduate student with experience supporting digital campaigns, social media planning and content creation across multiple roles. Through my work as a marketing specialist and in academic projects, I’ve helped with content calendars, campaign execution, performance tracking and event promotion. I bring strong organizational and communication skills from fast-paced team environments, and what sets me apart is my ability to move ideas forward by supporting the behind-the-scenes work that actually makes campaigns happen.

Available to hire

I’m a marketing graduate student with experience supporting digital campaigns, social media planning and content creation across multiple roles. Through my work as a marketing specialist and in academic projects, I’ve helped with content calendars, campaign execution, performance tracking and event promotion. I bring strong organizational and communication skills from fast-paced team environments, and what sets me apart is my ability to move ideas forward by supporting the behind-the-scenes work that actually makes campaigns happen.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Croatian

Fluent

Work Experience

Technology Services Intern at University of Western Ontario

January 1, 2022 - January 1, 2025

Handled 50+ calls daily through a multi-line phone system, maintaining professionalism and accuracy while assisting students, staff, and faculty across Western University. Used Cisco Finesse contact center software to document calls and uphold customer service standards, improving efficiency. Implemented a streamlined logging and retrieval process to reduce response times and improve service quality. Organized resources to optimize workflow and cut turnaround times on service requests. Consistently delivered excellent service, achieving a 90% satisfaction rating on feedback surveys.

Marketing Specialist Intern at University of Western Ontario

January 1, 2024 - April 1, 2024

Developed and implemented marketing strategies for five student businesses, increasing brand awareness by 15%. Aligned initiatives with goals through targeted market analysis and strategic brand positioning. Enhanced social media engagement by 20% via a cross-platform content calendar, growing an active follower community of over 1,000 on Instagram and Facebook. Planned and promoted multiple campus events to boost visibility for student ventures. Guided five startups in refining sales pitch strategies to support participation in venture funding competitions.

Marketing Specialist Intern at S&I Cleaning Ltd.

April 1, 2023 - November 1, 2023

Enhanced S&I Cleaning Ltd.'s online presence by managing branded content across Instagram, Facebook, LinkedIn, and YouTube, leading to increased engagement and audience growth within six months. Managed a content calendar to maintain consistent daily engagement across all social media platforms, supporting higher website traffic and client inquiries. Produced and optimized over 15 promotional videos, increasing average views and engagement across all platforms.

Assistant Vice President of Merchandising at Huron University College Student Council

April 1, 2023 - April 1, 2025

Collaboratively designed and launched 3 new merchandise lines at Huron University College, achieving a notable 60% increase in sales through strategic stakeholder engagement and market insight. Formed strategic partnerships with businesses such as 519 Clothing, diversifying our merchandise and achieving a 15% increase in product variety and 30% rise in customer satisfaction. Drove the redesign and rebranding of the merchandise website, enhancing user experience and navigation, resulting in a 35% increase in online traffic and a 40% rise in online sales over six months.