Available to hire
Hi, I’m Elja Leonetti. I’m a Swiss-based professional with a bachelor in business administration.
I have hands-on experience in recruitment, HR support, customer support, claim and partner-management across B2B programs. I enjoy turning complex processes into efficient workflows and love collaborating across teams to deliver results.
My experience spans multinational retailers, energy providers, and tech firms, where I developed strong organizational and communication skills while managing end-to-end hiring, onboarding, and customer-service initiatives. I’m motivated by building strong, sustainable partnerships and continuous learning.
Experience Level
Language
German
Fluent
French
Fluent
English
Fluent
Italian
Beginner
Spanish; Castilian
Beginner
Work Experience
Operational Partner Manager at Swisscom Schweiz AG
January 1, 2024 - PresentOversee partner relationships within Swisscom's B2B partner programs, aligning partnerships with strategic goals and ensuring smooth collaboration across teams.
Customer Service Consultant at CC Energie AG
January 1, 2021 - January 1, 2025Provided customer service and consultant support; contributed to process improvements and education of customers.
HR Assistant at ALDI Schweiz AG
January 1, 2020 - January 1, 2021Supported HR and recruiting activities, including candidate screening, onboarding, and administrative HR tasks.
Education
Bachelor of Science in Business Administration at University of Applied Sciences Fribourg (HES-SO)
January 1, 2018 - January 1, 2020Berufs maturität at École Préparatoire, Lausanne
January 1, 2014 - January 1, 2017Vocational Maturity Certificate at KBS Fribourg
January 11, 2030 - December 1, 2025Qualifications
Vocational Maturity Certificate
January 11, 2030 - December 1, 2025Industry Experience
Education, Professional Services, Retail, Media & Entertainment
Experience Level
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