Ella May

Coordinated and supported resort events from planning through to delivery. Drove event sales by managing client enquiries, recommending tailored packages, and converting clients into confirmed bookings. Briefed event teams on client requirements, timelines, and event details to ensure smooth delivery. Managed social media across Coral Sea Resort, Coral Sea Pavilion, and Coral Sea Events, creating content across three distinct brands. Planned, filmed, and edited Reels and Stories, created Canva graphics and promotional materials, and wrote social copy to support digital promotion of events and resort experiences before responsibilities transitioned to the dedicated marketing team.

Delivered high-quality food and beverage service within a luxury spa environment and provided friendly, attentive customer service. Built positive relationships with guests and supported different areas of the spa as required, gaining experience across a range of operations. Worked efficiently during busy periods while maintaining high presentation and service standards.