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I’m Ella May, a marketing and content professional based in Airlie Beach with a strong background in hospitality and customer service. I enjoy creating engaging social content, managing multiple channels, and bringing brands to life through short-form video, copywriting, and thoughtful visual design. I’ve supported resort and event growth by coordinating events end-to-end, responding to enquiries, and converting clients into confirmed bookings. From planning and filming Reels to editing, publishing, and reporting, I’m creative, organised, and comfortable working independently or as part of a team to deliver a smooth, high-quality experience for guests and audiences.…I’m Ella May, a marketing and content professional based in Airlie Beach with a strong background in hospitality and customer service. I enjoy creating engaging social content, managing multiple channels, and bringing brands to life through short-form video, copywriting, and thoughtful visual design. I’ve supported resort and event growth by coordinating events end-to-end, responding to enquiries, and converting clients into confirmed bookings. From planning and filming Reels to editing, publishing, and reporting, I’m creative, organised, and comfortable working independently or as part of a team to deliver a smooth, high-quality experience for guests and audiences.

Ella May

Affiliate Marketer, Social Media Freelancer, Social Media Manager, +7

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I’m Ella May, a marketing and content professional based in Airlie Beach with a strong background in hospitality and customer service. I enjoy creating engaging social content, managing multiple channels, and bringing brands to life through short-form video, copywriting, and thoughtful visual design. I’ve supported resort and event growth by coordinating events end-to-end, responding to enquiries, and converting clients into confirmed bookings. From planning and filming Reels to editing, publishing, and reporting, I’m creative, organised, and comfortable working independently or as part of a team to deliver a smooth, high-quality experience for guests and audiences.…I’m Ella May, a marketing and content professional based in Airlie Beach with a strong background in hospitality and customer service. I enjoy creating engaging social content, managing multiple channels, and bringing brands to life through short-form video, copywriting, and thoughtful visual design. I’ve supported resort and event growth by coordinating events end-to-end, responding to enquiries, and converting clients into confirmed bookings. From planning and filming Reels to editing, publishing, and reporting, I’m creative, organised, and comfortable working independently or as part of a team to deliver a smooth, high-quality experience for guests and audiences.

Available to hire

I’m Ella May, a marketing and content professional based in Airlie Beach with a strong background in hospitality and customer service. I enjoy creating engaging social content, managing multiple channels, and bringing brands to life through short-form video, copywriting, and thoughtful visual design.

I’ve supported resort and event growth by coordinating events end-to-end, responding to enquiries, and converting clients into confirmed bookings. From planning and filming Reels to editing, publishing, and reporting, I’m creative, organised, and comfortable working independently or as part of a team to deliver a smooth, high-quality experience for guests and audiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Event & Sales Coordinator at Coral Sea Marina Resort

January 1, 2026 - Present

Coordinated and supported resort events from planning through to delivery. Drove event sales by managing client enquiries, recommending tailored packages, and converting clients into confirmed bookings. Briefed event teams on client requirements, timelines, and event details to ensure smooth delivery. Managed social media across Coral Sea Resort, Coral Sea Pavilion, and Coral Sea Events, creating content across three distinct brands. Planned, filmed, and edited Reels and Stories, created Canva graphics and promotional materials, and wrote social copy to support digital promotion of events and resort experiences before responsibilities transitioned to the dedicated marketing team.

Barte(nder) at Coral Sea Resort

January 1, 2023 - December 31, 2025

Delivered high-quality food and beverage service within a luxury spa environment and provided friendly, attentive customer service. Built positive relationships with guests and supported different areas of the spa as required, gaining experience across a range of operations. Worked efficiently during busy periods while maintaining high presentation and service standards.

Social Media Marketing at Solihull School Sixth Form

January 1, 2023 - December 31, 2025

Freelance Social Media & Content Creator at Self-Employed

January 1, 2023 - Present

Planned, created, and published social media content for businesses, events, and weddings across Instagram and Facebook. Filmed and edited short-form video content including event highlights and promotional Reels. Designed branded social posts, Stories, and digital marketing materials using Canva. Researched trends, competitors, and target audiences to inform content planning and new ideas. Wrote copy and developed content concepts tailored to each brand’s voice, managing content from initial idea through to creation, editing, and publishing while working independently with clients to understand brand goals and content requirements.

Food & Beverage all rounder at Ardencote Manor

January 1, 2021 - December 31, 2023

Managed customer enquiries via phone and email, providing quotes and arranging skip hire bookings. Converted enquiries into bookings by recommending suitable services and completing the sales process. Coordinated bookings, deliveries, and collections with customers and the operations team. Processed payments and maintained accurate customer and booking records. Handled general administration and supported day-to-day operations. Assisted with digital marketing activities including social media content, flyers, logos, and other promotional materials, and supported website copy updates, news articles, and digital content to strengthen the company’s online presence.

Administration & Sales Assistant at Monster Skips LTD

January 1, 2020 - December 31, 2023

Supported administration and sales operations, managing customer enquiries and helping with bookings and records. Assisted with marketing tasks including creating and publishing branded social posts and supporting promotional materials to maintain the company’s online presence.