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I'm Thanh Ngoc (Ellie) Le, a product designer specializing in system-heavy SaaS and AI-enabled products. I focus on end-to-end framing, information architecture, and workflow design, turning fragmented platforms into coherent systems that scale in the real world. I collaborate closely with product and engineering to deliver trusted, scalable outcomes, and I design AI as a supportive layer in trust-sensitive domains, guiding decision-making over time and ensuring usability and adoption.…I'm Thanh Ngoc (Ellie) Le, a product designer specializing in system-heavy SaaS and AI-enabled products. I focus on end-to-end framing, information architecture, and workflow design, turning fragmented platforms into coherent systems that scale in the real world. I collaborate closely with product and engineering to deliver trusted, scalable outcomes, and I design AI as a supportive layer in trust-sensitive domains, guiding decision-making over time and ensuring usability and adoption.

Thanh Ngoc (Ellie) Le

Product Designer, UX Designer, UI Designer, +2

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I'm Thanh Ngoc (Ellie) Le, a product designer specializing in system-heavy SaaS and AI-enabled products. I focus on end-to-end framing, information architecture, and workflow design, turning fragmented platforms into coherent systems that scale in the real world. I collaborate closely with product and engineering to deliver trusted, scalable outcomes, and I design AI as a supportive layer in trust-sensitive domains, guiding decision-making over time and ensuring usability and adoption.…I'm Thanh Ngoc (Ellie) Le, a product designer specializing in system-heavy SaaS and AI-enabled products. I focus on end-to-end framing, information architecture, and workflow design, turning fragmented platforms into coherent systems that scale in the real world. I collaborate closely with product and engineering to deliver trusted, scalable outcomes, and I design AI as a supportive layer in trust-sensitive domains, guiding decision-making over time and ensuring usability and adoption.

Available to hire

I’m Thanh Ngoc (Ellie) Le, a product designer specializing in system-heavy SaaS and AI-enabled products. I focus on end-to-end framing, information architecture, and workflow design, turning fragmented platforms into coherent systems that scale in the real world.

I collaborate closely with product and engineering to deliver trusted, scalable outcomes, and I design AI as a supportive layer in trust-sensitive domains, guiding decision-making over time and ensuring usability and adoption.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Product Designer at Evaheld - LegalTech SaaS

November 1, 2025 - January 1, 2026

Defined product vision and system logic: framed lifecycle-based information architecture for the Legacy Vault, consolidating complex legacy planning into a coherent, extensible system. Designed AI-supported core experiences: guided user flows with AI to support decision-making over time. Delivered end-to-end product surfaces: implemented Vault UI across onboarding and key flows, audited post-build UX and logic for integrity, and redesigned the public-facing website to align brand narrative with product intent and conversion.

Product Designer at AI @ one-north - Enterprise AI

October 1, 2024 - April 1, 2025

Product UI optimization: reviewed market AI tools and competitors, redesigning UI flows for a customer-facing AI prompt platform to improve clarity, evaluation logic, and real-world usability. Governance & decision support: designed lightweight dashboards to help teams monitor AI usage and risks, translating abstract AI concepts into practical, readable interfaces. Shipped in fast, distributed teams: cross-time-zone collaboration with PMs and engineers to scope features, validate designs through usability feedback, and deliver rapid iterations.

Product Designer / Design Manager at Salework Corp - B2B SaaS

July 1, 2023 - August 1, 2025

Reframed product delivery at the system level: redesigned cross-functional workflows between BA, design, and engineering to resolve technical constraints early and reduce late-stage rework. Led ecosystem-wide product redesign: restructured UX and flows across a multi-platform B2B SaaS ecosystem, including warehouse, CRM, omnichannel chat, finance, and cloud tools. Standardised discovery and evolution: established research-led discovery practices and delivered new features that improved usability and competitiveness across the product suite.

UX/UI Designer at Sendme Corp - Consumer Web

January 1, 2023 - July 1, 2023

Designed responsive web and mobile interfaces for a social platform and internal task tool, improving navigation and usability through iterative testing and feedback.

UX/UI Design Intern at FPT Software - Enterprise Software

July 1, 2021 - January 1, 2022

Supported redesigns for an edtech platform and banking app, creating reusable UI components and ensuring usability and brand consistency.