JM

Jacqueline M Elliott

Available to hire

I'm Jacqueline M.

About

I’m Jacqueline M. Elliott, (Jackie) a dedicated remote professional with over a decade of performance
I enjoy co-operative environments and enjoy crafting practical, customer-focused solutions that keep things running smoothly from a distance.

My background includes singing, dancing and acting as well as competitive ballroom competitor. I value clear communication, reliability, and making a positive impact for clients and colleagues alike.

  • 16 years' experience
  • Joined June 2026

Industry experience

  • Professional Services
  • Education
  • Government
  • Financial Services
  • Non-Profit Organization

Work experience· 5 roles

Borrower Advocate—Default Prevention · Elwood Staffing, Student ConnectionsFeb 2024 – May 2024 · 4 mos

Subject matter expert on multiple loan programs and products; delivered a world-class customer experience with emphasis on first call resolution, customer satisfaction, and efficiency in a fast-paced environment.

Scorer · BCforward Staffing, DRC (Data Recognition Corporation)Apr 2020 – Jan 2023 · 2 yrs 10 mos

Scored various School State Testing projects on a contract basis; rated and documented performance for program evaluations.

Assistant/Administrative Support · Assistance by ElliottMay 2018 – Present · 8 yrs 7 mos

Part-time assistance to an ill family member. Schedule appointments, gather medical histories and update medical and insurance information in support of claims reimbursement.

Customer Service Specialist -- Skip Department · NAVIENT, Department of EducationJun 2014 – May 2018 · 4 yrs
CASA Volunteer · CASAOct 2010 – Apr 2016 · 5 yrs 7 mos

Education

BS in Marketing · Ball State University1982 – 1986

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