I'm Jacqueline M. Elliott, (Jackie) a dedicated remote professional with over a decade of performance I enjoy co-operative environments and enjoy crafting practical, customer-focused solutions that keep things running smoothly from a distance. My background includes singing, dancing and acting as well as competitive ballroom competitor. I value clear communication, reliability, and making a positive impact for clients and colleagues alike.

Jacqueline M Elliott

I'm Jacqueline M. Elliott, (Jackie) a dedicated remote professional with over a decade of performance I enjoy co-operative environments and enjoy crafting practical, customer-focused solutions that keep things running smoothly from a distance. My background includes singing, dancing and acting as well as competitive ballroom competitor. I value clear communication, reliability, and making a positive impact for clients and colleagues alike.

Available to hire

I’m Jacqueline M. Elliott, (Jackie) a dedicated remote professional with over a decade of performance
I enjoy co-operative environments and enjoy crafting practical, customer-focused solutions that keep things running smoothly from a distance.

My background includes singing, dancing and acting as well as competitive ballroom competitor. I value clear communication, reliability, and making a positive impact for clients and colleagues alike.

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Language

English
Fluent

Work Experience

Borrower Advocate—Default Prevention at Elwood Staffing, Student Connections
February 1, 2024 - May 1, 2024
Subject matter expert on multiple loan programs and products; delivered a world-class customer experience with emphasis on first call resolution, customer satisfaction, and efficiency in a fast-paced environment.
Scorer at BCforward Staffing, DRC (Data Recognition Corporation)
April 1, 2020 - January 1, 2023
Scored various School State Testing projects on a contract basis; rated and documented performance for program evaluations.
Assistant/Administrative Support at Assistance by Elliott
May 1, 2018 - Present
Part-time assistance to an ill family member. Schedule appointments, gather medical histories and update medical and insurance information in support of claims reimbursement.
Customer Service Specialist -- Skip Department at NAVIENT, Department of Education
June 1, 2014 - May 1, 2018
Subject matter expert on multiple loan programs; provided a world-class customer experience with focus on first call resolution; coached peers on policies and procedures in a government contract environment; passed federal background check; received bonuses.
CASA Volunteer at CASA
October 1, 2010 - April 1, 2016
Court Appointed Special Advocate for Foster Children; watched over and advocated for abused and neglected children to ensure safe, permanent placements; volunteer's stay with each case until closed; passed a state background check.

Education

BS in Marketing at Ball State University
August 2, 1982 - May 30, 1986

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Education, Government, Financial Services, Non-Profit Organization