I'm Jacqueline M. Elliott, (Jackie) a dedicated remote professional with over a decade of performance I enjoy co-operative environments and enjoy crafting practical, customer-focused solutions that keep things running smoothly from a distance. My background includes singing, dancing and acting as well as competitive ballroom competitor. I value clear communication, reliability, and making a positive impact for clients and colleagues alike.

Jacqueline M Elliott

I'm Jacqueline M. Elliott, (Jackie) a dedicated remote professional with over a decade of performance I enjoy co-operative environments and enjoy crafting practical, customer-focused solutions that keep things running smoothly from a distance. My background includes singing, dancing and acting as well as competitive ballroom competitor. I value clear communication, reliability, and making a positive impact for clients and colleagues alike.

Available to hire

I’m Jacqueline M. Elliott, (Jackie) a dedicated remote professional with over a decade of performance
I enjoy co-operative environments and enjoy crafting practical, customer-focused solutions that keep things running smoothly from a distance.

My background includes singing, dancing and acting as well as competitive ballroom competitor. I value clear communication, reliability, and making a positive impact for clients and colleagues alike.

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Language

English
Fluent

Work Experience

Assistant/Administrative Support at Assistance by Elliott
May 1, 2018 - Present
Part-time assistance to an ill family member. Schedule appointments, gather medical histories and update medical and insurance information in support of claims reimbursement.
Borrower Advocate—Default Prevention at Elwood Staffing, Student Connections
February 1, 2024 - May 1, 2024
Subject matter expert on multiple loan programs and products; delivered a world-class customer experience with emphasis on first call resolution, customer satisfaction, and efficiency in a fast-paced environment.
Scorer at BCforward Staffing, DRC (Data Recognition Corporation)
April 1, 2020 - January 1, 2023
Scored various School State Testing projects on a contract basis; rated and documented performance for program evaluations.
Customer Service Specialist -- Skip Department at NAVIENT, Department of Education
June 1, 2014 - May 1, 2018
Subject matter expert on multiple loan programs; provided a world-class customer experience with focus on first call resolution; coached peers on policies and procedures in a government contract environment; passed federal background check; received bonuses.
CASA Volunteer at CASA
October 1, 2010 - April 1, 2016
Court Appointed Special Advocate for Foster Children; watched over and advocated for abused and neglected children to ensure safe, permanent placements; volunteer's stay with each case until closed; passed a state background check.

Education

BS in Marketing at Ball State University
August 2, 1982 - May 30, 1986

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Education, Government, Financial Services, Non-Profit Organization