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Hi, I’m Elvis Hoko Coventry. I’m a customer service professional with a solid foundation in healthcare and a passion for web design and digital marketing. I translate client needs into actionable digital strategies, backed by strong communication, problem-solving, and a track record of delivering user-centered digital solutions. I hold HubSpot Inbound Sales and Google Project Management certifications, plus hands-on training from a 10-week Digital Marketing course focused on SEO, content marketing, and campaign analytics. I thrive at the intersection of empathy and data to drive measurable ROI in fast-paced environments.…Hi, I’m Elvis Hoko Coventry. I’m a customer service professional with a solid foundation in healthcare and a passion for web design and digital marketing. I translate client needs into actionable digital strategies, backed by strong communication, problem-solving, and a track record of delivering user-centered digital solutions. I hold HubSpot Inbound Sales and Google Project Management certifications, plus hands-on training from a 10-week Digital Marketing course focused on SEO, content marketing, and campaign analytics. I thrive at the intersection of empathy and data to drive measurable ROI in fast-paced environments.

Elvis Hoko

Web Designer, Digital Marketer, Content Creator, +2

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Hi, I’m Elvis Hoko Coventry. I’m a customer service professional with a solid foundation in healthcare and a passion for web design and digital marketing. I translate client needs into actionable digital strategies, backed by strong communication, problem-solving, and a track record of delivering user-centered digital solutions. I hold HubSpot Inbound Sales and Google Project Management certifications, plus hands-on training from a 10-week Digital Marketing course focused on SEO, content marketing, and campaign analytics. I thrive at the intersection of empathy and data to drive measurable ROI in fast-paced environments.…Hi, I’m Elvis Hoko Coventry. I’m a customer service professional with a solid foundation in healthcare and a passion for web design and digital marketing. I translate client needs into actionable digital strategies, backed by strong communication, problem-solving, and a track record of delivering user-centered digital solutions. I hold HubSpot Inbound Sales and Google Project Management certifications, plus hands-on training from a 10-week Digital Marketing course focused on SEO, content marketing, and campaign analytics. I thrive at the intersection of empathy and data to drive measurable ROI in fast-paced environments.

Available to hire

Hi, I’m Elvis Hoko Coventry. I’m a customer service professional with a solid foundation in healthcare and a passion for web design and digital marketing. I translate client needs into actionable digital strategies, backed by strong communication, problem-solving, and a track record of delivering user-centered digital solutions.

I hold HubSpot Inbound Sales and Google Project Management certifications, plus hands-on training from a 10-week Digital Marketing course focused on SEO, content marketing, and campaign analytics. I thrive at the intersection of empathy and data to drive measurable ROI in fast-paced environments.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Support Worker at Dignus Group

January 1, 2018 - December 31, 2024

Delivered tailored care plans, improving client engagement through adaptive communication strategies; collaborated with multidisciplinary teams to ensure holistic service delivery; documented service user progress with 100% accuracy; built trust through active listening and solution-based support.

Freelance Web Designer/Developer

January 1, 2024 - Present

Optimised website usability and accessibility via Webflow to enhance brand consistency and user experience; resolved technical SEO issues and interpreted Google Analytics data to guide design decisions; took ownership of customer challenges and drove first-time resolution to reduce repeat queries and improve overall customer satisfaction.