Ksenia

Available to hire

Senior Product Designer and UX/UI designer with 6+ years delivering research-led design for SaaS, CRM, ERP, mobile, and AI-driven platforms across startups and enterprises.

About

Senior Product Designer and UX/UI designer with 6+ years delivering research-led design for SaaS, CRM, ERP, mobile, and AI-driven platforms across startups and enterprises. I help companies create products that work for users and drive real business results by combining product strategy, design leadership and business goals. For example, this helps to reduce adoption rates and increase operational efficiency. But it wouldn’t be interesting if I didn’t love discoveries and finding new opportunities for product growth.

  • 7 years' experience
  • Joined July 2026

Languages

  • RussianFluent
  • EnglishAdvanced
  • FinnishIntermediate
  • ChineseBeginner

Industry experience

  • Software & Internet
  • Healthcare
  • Government
  • Education
  • Professional Services
  • Other

Work experience· 6 roles

Co-Founder & Creative Director · FRCTL-appMar 2026 – Present · 9 mos

Co-founded an early-stage startup and defined product vision, brand strategy, and MVP direction for a creative thinking training system. Led market research, customer discovery, and product validation to identify market opportunities and refine positioning. Designed and launched a vibe-coded landing page that attracted 30+ early adopters, and developed investor pitch materials for a startup pre-incubator.

Senior UX Designer · DAIN StudiosMar 2025 – Apr 2025 · 2 mos

Led redesign of a B2B AI platform to align with enterprise workflows and improve usability across task-oriented paths. Delivered competitive analysis, domain research, 1:1 interviews, and user surveys for early-stage teams. Boosted satisfaction score from 39 to 77 (+38%) by restructuring end-to-end journeys and flow-based on user needs. Built DesignOps infrastructure, strategy, and processes to support scalable delivery and better dev collaboration.

Senior Product Designer (Freelance) · Various Startups (Remote Projects)Jan 2025 – Present · 1 yr 11 mos

Led discovery research to define core value propositions, prioritize user needs, and set design strategy for AI/gamification-based mental health app, an AI agent for a friendly lounge service, and an open-source ERP service. Structured an end-to-end design workflow from research to handoff, aligning stakeholders and accelerating delivery for the mental health app.

Senior Product Designer · EPAM SystemsNov 2020 – May 2024 · 3 yrs 7 mos
UX/UI Designer · Digital Medical Operations (Doctis & Mother and Child)Aug 2019 – Nov 2020 · 1 yr 4 mos
Junior UX/UI Designer · UpworkSep 2018 – Sep 2019 · 1 yr 1 mo

Education

Service Design · University of the Arts London2024
Master of Laws · Kutafin Moscow State Law University2015 – 2017
Bachelor of International Relations and Business Affairs · Southwest State University2011 – 2015
Diving into Radical Creativity · Alto University2025 – 2026

Certifications and awards· 7

Service Design (course)2030 – 2026
Google UX Design Professional Certificate2021 – 2022
Microsoft AI (course)2025 – 2026
Pathways Startup Incubator by University of Helsinki2026

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