I’m a creative, outgoing theatre and hospitality professional with a track record of leading teams and delivering engaging experiences across venues and student productions. I thrive in fast-paced environments, quickly picking up new systems and processes, and I enjoy bringing ideas to life through collaboration and careful planning. Outside work, I love exploring language and culture through reading and performance, and I’m always ready to dive into a new project, learn new skills, and help my team shine.

Emma Gribbon

I’m a creative, outgoing theatre and hospitality professional with a track record of leading teams and delivering engaging experiences across venues and student productions. I thrive in fast-paced environments, quickly picking up new systems and processes, and I enjoy bringing ideas to life through collaboration and careful planning. Outside work, I love exploring language and culture through reading and performance, and I’m always ready to dive into a new project, learn new skills, and help my team shine.

Available to hire

I’m a creative, outgoing theatre and hospitality professional with a track record of leading teams and delivering engaging experiences across venues and student productions. I thrive in fast-paced environments, quickly picking up new systems and processes, and I enjoy bringing ideas to life through collaboration and careful planning.

Outside work, I love exploring language and culture through reading and performance, and I’m always ready to dive into a new project, learn new skills, and help my team shine.

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Language

English
Fluent
Spanish; Castilian
Intermediate

Work Experience

Venue Manager at Escape Hunt Glasgow
October 1, 2024 - April 1, 2025
Provided exceptional customer service to a wide variety of customers, led day-to-day logistics, and managed a top-performing venue. Responsible for payroll data, data accuracy, emergency shift cover, and leading customer-review initiatives; set KPI targets and drove revenue growth. Led a small team within a close-knit environment and coordinated with the main maintenance and stock room to ensure space efficacy.
Customer Service / Bar Staff at The Waiting Room
May 1, 2023 - August 1, 2023
Provided high-level customer service in a fast-paced and pressurised environment, taking ownership of the customer journey from welcoming customers to taking orders, preparing and serving food and drinks, and processing payments; worked with a close-knit team to ensure timely service.
Nursery and Primary School Assistant (Volunteer) at University of Glasgow
January 1, 2020 - January 1, 2024
Monitored children during outdoor breaks, supported improving reading and writing abilities, and assisted in marking pupil work; helped decorate and clean the classroom to maintain a comfortable learning environment.
Teaching Assistant at George Heriot's School
August 1, 2019 - March 1, 2020
Monitored children during breaks, supported in improving reading and writing abilities, and assisted in marking pupil work; helped decorate and clean the classroom to maintain a comfortable learning environment.
University Class Representative at Glasgow University
September 1, 2020 - December 1, 2020
Acted as a university class representative, supporting student engagement and liaising with marketing and events staff to support the student body.
Bar/Floor Staff at University of Glasgow (Volunteer)
January 1, 2020 - January 1, 2024
Provided high-level customer service in a fast-paced environment, managing the customer journey from welcome to payment, and supporting smooth operation of hospitality services.
Actor at Glasgow University Shakespeare Society
May 1, 2023 - May 1, 2024
Performed principal acting roles across multiple productions and contributed to society events and governance.
Actor at Student Theatre Glasgow
August 1, 2024 - August 31, 2024
Performed in Lads of the Flies (August 2024) as part of student theatre productions.
Actor at Cutty Sark Theatre
August 1, 2024 - June 1, 2025
Performed See My Sister; toured with See My Sister (Burnam Arts) in June 2025.
Waiter / Front of House at Escape Hunt Glasgow
October 1, 2024 - April 1, 2025
Provided exceptional customer service in a fast-paced, high-energy venue; achieved KPI targets including high review scores and efficient room resets.
Civics Representative at University of Glasgow
September 1, 2020 - December 31, 2020
Acted as a university class representative (Sept 2020 – Dec 2020) and participated in training; supported squadron activities and events.
Board Member at Glasgow University Shakespeare Society
September 1, 2023 - May 1, 2024
Held a board position (Sept 2023 – May 2024) contributing to governance and theatre initiatives.
Award Recipient at Baden-Powell Award
January 1, 2016 - January 1, 2016
Received Baden Powell Award recognizing leadership and service (2016).

Education

MA English Literature / English Language - 2:1 at University of Glasgow
January 1, 2020 - January 1, 2024
George Heriot's School - Secondary Education at George Heriot's School
January 1, 2012 - January 1, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Media & Entertainment, Travel & Hospitality, Professional Services, Other

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