Hello! I’m Emma Howell, a detail-oriented and adaptable professional with over four years of leadership and customer-facing experience, including managing teams of 20+ in fast-paced environments. I excel in operations management, training, problem-solving, and driving efficiency and customer satisfaction. As an entrepreneurial business owner and content creator, I build and grow personal brands with a focus on social media marketing, brand development, and digital sales. I’m currently pursuing a Bachelor’s degree in Psychology, which enhances my communication, organization, and collaboration skills, especially in remote settings.…

Emma Howell

Hello! I’m Emma Howell, a detail-oriented and adaptable professional with over four years of leadership and customer-facing experience, including managing teams of 20+ in fast-paced environments. I excel in operations management, training, problem-solving, and driving efficiency and customer satisfaction. As an entrepreneurial business owner and content creator, I build and grow personal brands with a focus on social media marketing, brand development, and digital sales. I’m currently pursuing a Bachelor’s degree in Psychology, which enhances my communication, organization, and collaboration skills, especially in remote settings.…

Available to hire

Hello! I’m Emma Howell, a detail-oriented and adaptable professional with over four years of leadership and customer-facing experience, including managing teams of 20+ in fast-paced environments. I excel in operations management, training, problem-solving, and driving efficiency and customer satisfaction.

As an entrepreneurial business owner and content creator, I build and grow personal brands with a focus on social media marketing, brand development, and digital sales. I’m currently pursuing a Bachelor’s degree in Psychology, which enhances my communication, organization, and collaboration skills, especially in remote settings.

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Work Experience

Business Owner / Content Creator at Self-Employed
January 1, 2024 - Present
Built and managed a personal brand and clothing business, overseeing product development, marketing, and sales operations. Created and managed content across platforms (TikTok, Instagram), growing audience engagement and brand visibility. Handled customer service, order fulfillment, and vendor coordination (Printify, Etsy integration). Managed business finances, tracking income, expenses, and profitability. Developed marketing strategies to increase reach, conversions, and brand awareness.
Manager at Hounds Town Peoria
October 1, 2023 - January 1, 2025
Led and supervised a team of 20+ employees, ensuring efficient daily operations. Improved workflow processes, increasing productivity and team performance. Managed scheduling, inventory, payroll coordination, and customer service operations. Conducted hiring, onboarding, and training of new employees. Resolved customer issues and maintained high satisfaction standards. Ensured compliance with safety, sanitation, and operational regulations. Mentored team members and supported professional development.
Cashier / Customer Service Associate at JCPenney
September 1, 2020 - September 1, 2023
Provided high-quality customer service in a fast-paced retail environment. Processed transactions, handled cash, and managed online order fulfillment. Assisted with store operations including merchandising and inventory organization. Helped train new employees on procedures and customer service expectations. Resolved customer concerns efficiently and professionally.

Education

Bachelor’s Degree in Psychology at Southern Illinois University
January 11, 2030 - April 2, 2026

Qualifications

Food Handler Certification
January 11, 2030 - April 2, 2026
Valid Driver’s License
January 11, 2030 - April 2, 2026

Industry Experience

Retail, Consumer Goods, Professional Services, Education, Media & Entertainment