Available to hire
Hi, I’m Nambula Emma Eleazar, a highly organized Administrative Professional with 3+ years of experience supporting office operations, coordinating teams across NGO and corporate settings. I excel at serving as the first point of contact, handling confidential communications, organizing meetings, and keeping accurate financial and asset records.
I’m committed to maintaining efficient office workflows and applying strong customer service and basic IT skills to effectively support a diverse and fast-paced work environment.
Experience Level
Expert
Expert
Language
English
Advanced
Luganda
Intermediate
Work Experience
Office Assistant / Administrative Support at Bushikori Child Development Centre (Christian NGO)
July 1, 2023 - July 1, 2023Helped the finance team keep track of small office and admin expenses, ensuring resources were used responsibly. Coordinated transport for staff, supplies, and outreach activities, helping field programs run smoothly. Organized and safely stored confidential beneficiary and child-protection files, following safeguarding rules and ensuring privacy. Entered and updated office data using Microsoft Word and Excel. Prepared simple documents, reports, and letters using MS Office tools. Managed email communications, including scheduling, responding, and inbox organization. Used office equipment (printers, scanners, photocopiers) to support daily tasks. Maintained digital file organization for easy access and proper record-keeping.
Customer Care Agent at Easy Own LTD — Phone Loan Company
March 1, 2025 - March 1, 2025Provided customer support for phone loan clients. Updated customer data and handled inquiries. Coordinated with sales and field teams. Handled routine inquiries and complaints. Reported to the Recovery team.
Intern at Steid Investments
March 1, 2021 - March 1, 2021Data entry, scanning, printing. Computer troubleshooting and maintenance. Basic IT and cybersecurity tasks. Help desk support (ticket resolution). Software installations and updates (OS and applications). Hardware troubleshooting. Account management (creation, disabling, password resets). Network connectivity triage (Wi-Fi, VPN). Security monitoring (antivirus, updates).
Education
Diploma in Information Technology at Kampala International University
January 1, 2018 - January 1, 2021Uganda Advanced Certificate of Education (UACE) at May Christian College Nkunda
January 1, 2016 - January 1, 2017Uganda Certificate of Education (UCE) at Nabumali High School
January 1, 2012 - January 1, 2015Primary Leaving Examination (PLE) at Ngororo Primary School
January 1, 2005 - January 1, 2011Qualifications
Industry Experience
Non-Profit Organization, Professional Services, Education
Experience Level
Expert
Expert
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