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Infrastructure and end-user support specialist with experience in high-stakes, low-latency environments supporting enterprise trading systems and large-scale device estates. Strong background in Linux administration, automation, monitoring, and infrastructure-as-code using tools such as Puppet, Terraform, Ansible, Nomad, and scripting with PowerShell and Bash. Comfortable leading migrations and operational projects across multi-site London estates, including Windows 11 and BYOD migrations, and coordinating secure endpoint management with Intune/AD. Interested in leveraging AI-assisted development and LLM coding assistants to improve automation, troubleshooting, and engineering delivery.…Infrastructure and end-user support specialist with experience in high-stakes, low-latency environments supporting enterprise trading systems and large-scale device estates. Strong background in Linux administration, automation, monitoring, and infrastructure-as-code using tools such as Puppet, Terraform, Ansible, Nomad, and scripting with PowerShell and Bash. Comfortable leading migrations and operational projects across multi-site London estates, including Windows 11 and BYOD migrations, and coordinating secure endpoint management with Intune/AD. Interested in leveraging AI-assisted development and LLM coding assistants to improve automation, troubleshooting, and engineering delivery.

Emmanuel Olakitan

DevOps Developer, Web Developer, Programmer, +2

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Infrastructure and end-user support specialist with experience in high-stakes, low-latency environments supporting enterprise trading systems and large-scale device estates. Strong background in Linux administration, automation, monitoring, and infrastructure-as-code using tools such as Puppet, Terraform, Ansible, Nomad, and scripting with PowerShell and Bash. Comfortable leading migrations and operational projects across multi-site London estates, including Windows 11 and BYOD migrations, and coordinating secure endpoint management with Intune/AD. Interested in leveraging AI-assisted development and LLM coding assistants to improve automation, troubleshooting, and engineering delivery.…Infrastructure and end-user support specialist with experience in high-stakes, low-latency environments supporting enterprise trading systems and large-scale device estates. Strong background in Linux administration, automation, monitoring, and infrastructure-as-code using tools such as Puppet, Terraform, Ansible, Nomad, and scripting with PowerShell and Bash. Comfortable leading migrations and operational projects across multi-site London estates, including Windows 11 and BYOD migrations, and coordinating secure endpoint management with Intune/AD. Interested in leveraging AI-assisted development and LLM coding assistants to improve automation, troubleshooting, and engineering delivery.

Available to hire

Infrastructure and end-user support specialist with experience in high-stakes, low-latency environments supporting enterprise trading systems and large-scale device estates. Strong background in Linux administration, automation, monitoring, and infrastructure-as-code using tools such as Puppet, Terraform, Ansible, Nomad, and scripting with PowerShell and Bash.

Comfortable leading migrations and operational projects across multi-site London estates, including Windows 11 and BYOD migrations, and coordinating secure endpoint management with Intune/AD. Interested in leveraging AI-assisted development and LLM coding assistants to improve automation, troubleshooting, and engineering delivery.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

GSA Capita l, Infrastructure Assistant at GSA Capital

May 1, 2026 - Present

Supported enterprise infrastructure for a quant trading firm across 1,000+ servers/VMs, ~300 users, and ~10 data centres. Delivered production support and on-call troubleshooting, using Grafana for monitoring and Jira for tracking. Administered and troubleshot Rocky Linux servers and automated operational tasks with shell and PowerShell scripts. Managed configuration using Puppet with Git/Stash version control and access control/Kerberos-related changes. Used Terraform, Ansible, and Nomad for infrastructure provisioning and workload scheduling, and worked with AWS. Built/configured/migrated VMs across Proxmox and VMware vSphere, and administered NFS/NetApp storage via NetApp NCLI. Configured Palo Alto Panorama firewall policies and supported low-latency connectivity (including Solarflare NICs). Performed hands-on data-centre work (rack/server installation, patching fibre/copper, hardware swaps). Used Azure and Microsoft Intune for endpoint automation and compliance through PowerShell d

Service Desk Analyst (Zero-Hour Contract) at Wanstor

June 1, 2025 - May 1, 2026

Provided core IT service desk support including troubleshooting, ticket resolution, and user assistance via phone/email/ticketing. Supported an on-site client office move for Hestia (via Wanstor), including large-scale peripherals deployment and server room setup such as network cabling, patching, and structured wiring. Responded to emergency callouts with timely technical fixes to minimise downtime and maintain business continuity.

EUC Support Specialist (Internship + full time) at Axis Capital

June 1, 2025 - May 1, 2026

Provided advanced end-user and infrastructure support with elevated administrative rights across Intune and Active Directory. Supported endpoint security, application deployment, VIP technical requests, and Lloyd’s of London underwriter support while maintaining continuity and compliance. Led a physical relocation project for underwriters in the London office, including network disk reconfiguration, workstation migration, and enterprise printer relocation. Collaborated with infrastructure engineers on fibre rewiring/re-termination in the Lloyd’s server room with adherence to structured cabling standards. Led a London-wide BYOD migration programme including PAC code generation, vendor coordination, and multi-provider user guidance; achieved an estimated £2m annual cost saving for the London region. Utilised CMDB tools to track and manage stock, and handled IT service requests, stock assignments, and supplier coordination.

Onsite Engineer (Via Wanstor Placement Year) at Hestia Housing

September 1, 2024 - June 1, 2025

Joined a team of four supporting security and device administration across Windows/Microsoft environments and high-impact IT projects. Led Windows 11 migration across 1,100 devices using custom PowerShell automation for deployment and reporting. Developed/deployed PowerShell to uninstall Microsoft Teams classic from 550+ devices to enforce removal across paths and reduce security risk. Upgraded network infrastructure by repointing 200+ access points to a network host via SSH and UniFi controller. During a merger, backed up, reimaged, and enrolled 300+ devices into Hestia IT infrastructure. Administered and maintained enterprise software licensing (e.g., DocuSign, Power BI, Adobe Acrobat Pro) for compliance and cost efficiency. Assisted with office moves and site openings across 40+ London locations while minimising downtime.

Service Desk Analyst (Placement Year) at Wanstor

June 1, 2024 - June 1, 2024

Delivered first/second line technical support via phone, email, and ticketing systems, ensuring SLA targets were met. Acted as the first point of contact for IT queries and resolved up to 20 tickets daily. Administered Microsoft 365 (user accounts, mailboxes, licenses). Worked in Azure and AWS environments to support varied client infrastructures. After four months, was promoted to a more onsite client-facing role due to strong performance.