Hi, I'm Michael Bailey. I’m an automation-focused engineer at Admiral Group, designing and implementing automated solutions to cut repetitive admin tasks, mainly using UIPath and Visual Basic, while expanding my Python skills. I also bring hands-on IT support experience and a customer-focused mindset from roles in service desk and hospitality. I'm currently studying Computing and IT at Open University and enjoy exploring music production in my spare time.

Michael Bailey

Hi, I'm Michael Bailey. I’m an automation-focused engineer at Admiral Group, designing and implementing automated solutions to cut repetitive admin tasks, mainly using UIPath and Visual Basic, while expanding my Python skills. I also bring hands-on IT support experience and a customer-focused mindset from roles in service desk and hospitality. I'm currently studying Computing and IT at Open University and enjoy exploring music production in my spare time.

Available to hire

Hi, I’m Michael Bailey. I’m an automation-focused engineer at Admiral Group, designing and implementing automated solutions to cut repetitive admin tasks, mainly using UIPath and Visual Basic, while expanding my Python skills.

I also bring hands-on IT support experience and a customer-focused mindset from roles in service desk and hospitality. I’m currently studying Computing and IT at Open University and enjoy exploring music production in my spare time.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner

Language

English
Fluent

Work Experience

Automation Engineer at Admiral Group
May 1, 2021 - December 1, 2025
Designing and building automated solutions for repetitive admin tasks to free up workers’ time for more valuable work. Primarily working in UIPath systems & Visual Basic. Learning Python to be used within UIPath systems. Managed workload independently; engaged with and managed stakeholders throughout project lifecycles.
Service Desk Agent at Admiral Group
May 1, 2019 - May 1, 2021
Provided first-level IT support via ticketing systems (Ivanti and Service Now) and phone, handling requests, incident management, and knowledge base updates. Documented issues, trained end-users, performed remote and desk-side support, and troubleshot Windows desktop OS, software, VDI, printers and related IT systems.
Barista at Costa Coffee
September 1, 2016 - May 1, 2019
Coordinated shifts, handled cash and till reconciliation, opened/closed store, set alarms, reconciled takings and safe value. Trained and supported new staff and ensured paperwork was maintained.

Education

BSc (Honours) Computing and IT at Open University
January 1, 2019 - May 12, 2026
AS Level - Psychology at St Joseph’s RC Comprehensive School Sixth Form, West Glam
January 1, 2005 - May 12, 2026
GCSEs at St Joseph’s Comprehensive School, West Glam
January 1, 2003 - May 12, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Computers & Electronics, Software & Internet, Professional Services