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I operate at the intersection of marketing strategy and CRM engineering, with experience optimizing CRM processes, enabling user adoption, supporting cross-functional teams, and managing multi-industry marketing projects to drive measurable performance. I have a strong interest in innovative ways of working, continuous learning, growth, and taking on new challenges. With a background in Software Engineering, e-Business, and Web Analytics & Big Data, I work at the crossroads of marketing strategy and CRM engineering to transform complexity into clarity, build strong partnerships, and deliver data-driven results.…I operate at the intersection of marketing strategy and CRM engineering, with experience optimizing CRM processes, enabling user adoption, supporting cross-functional teams, and managing multi-industry marketing projects to drive measurable performance. I have a strong interest in innovative ways of working, continuous learning, growth, and taking on new challenges. With a background in Software Engineering, e-Business, and Web Analytics & Big Data, I work at the crossroads of marketing strategy and CRM engineering to transform complexity into clarity, build strong partnerships, and deliver data-driven results.

Enduena Lleshanaku

Social Media Manager, Marketing Strategist, Content Creator, +1

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I operate at the intersection of marketing strategy and CRM engineering, with experience optimizing CRM processes, enabling user adoption, supporting cross-functional teams, and managing multi-industry marketing projects to drive measurable performance. I have a strong interest in innovative ways of working, continuous learning, growth, and taking on new challenges. With a background in Software Engineering, e-Business, and Web Analytics & Big Data, I work at the crossroads of marketing strategy and CRM engineering to transform complexity into clarity, build strong partnerships, and deliver data-driven results.…I operate at the intersection of marketing strategy and CRM engineering, with experience optimizing CRM processes, enabling user adoption, supporting cross-functional teams, and managing multi-industry marketing projects to drive measurable performance. I have a strong interest in innovative ways of working, continuous learning, growth, and taking on new challenges. With a background in Software Engineering, e-Business, and Web Analytics & Big Data, I work at the crossroads of marketing strategy and CRM engineering to transform complexity into clarity, build strong partnerships, and deliver data-driven results.

Available to hire

I operate at the intersection of marketing strategy and CRM engineering, with experience optimizing CRM processes, enabling user adoption, supporting cross-functional teams, and managing multi-industry marketing projects to drive measurable performance. I have a strong interest in innovative ways of working, continuous learning, growth, and taking on new challenges.

With a background in Software Engineering, e-Business, and Web Analytics & Big Data, I work at the crossroads of marketing strategy and CRM engineering to transform complexity into clarity, build strong partnerships, and deliver data-driven results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Albanian

Fluent

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Digital Marketing Freelancer / Marketing Manager Specialist at Remote (Project)

January 1, 2018 - January 1, 2025

Managed social media and online reputation for B2B/B2C clients across tech, fashion, health, and real estate; developed and executed social media strategies and integrated marketing campaigns; managed content, performance analytics, and online reputation; built strong relationships with partners and agencies; drove end-to-end digital marketing initiatives.

Marketing Manager at Mixed Media Ventures LLC

January 1, 2018 - January 1, 2024

Developed and implemented strategic marketing plans for clients. Managed social media platforms and customer support.

CRM Engineer at Celonis

January 1, 2025 - Present

Responsible for ensuring the smooth daily operation of Salesforce CRM through hands-on administration and support; first point of contact for 1st-level support, resolving tickets and assisting colleagues with CRM-related queries; collaborate with end-users to share best practices, provide training, create documentation, and support tools adoption; assist with user onboarding and continuous enablement.

Restaurant Operations Coordinator at Restaurant Çesm a Kasines

January 1, 2017 - January 1, 2024

Monitored and managed expense tracking, including receipts, vendor invoices, and cash; assisted with scheduling and staff coordination to optimize labor efficiency and manage overtime expenses; provided administrative support to restaurant management, including reporting, filing, and vendor communication.