I am Enrica Ricciardi, a motivated and versatile professional with international experience in education, human resources, and customer relations. I thrive in multicultural environments and am skilled at managing projects, fostering collaboration, and delivering excellent service across diverse settings. I enjoy working with teams to optimize processes, communicate clearly, and adapt to new challenges. My experience across retail, hospitality, and language education has sharpened my organizational and interpersonal skills, enabling me to contribute effectively in international contexts.

Enrica Ricciardi

I am Enrica Ricciardi, a motivated and versatile professional with international experience in education, human resources, and customer relations. I thrive in multicultural environments and am skilled at managing projects, fostering collaboration, and delivering excellent service across diverse settings. I enjoy working with teams to optimize processes, communicate clearly, and adapt to new challenges. My experience across retail, hospitality, and language education has sharpened my organizational and interpersonal skills, enabling me to contribute effectively in international contexts.

Available to hire

I am Enrica Ricciardi, a motivated and versatile professional with international experience in education, human resources, and customer relations. I thrive in multicultural environments and am skilled at managing projects, fostering collaboration, and delivering excellent service across diverse settings.

I enjoy working with teams to optimize processes, communicate clearly, and adapt to new challenges. My experience across retail, hospitality, and language education has sharpened my organizational and interpersonal skills, enabling me to contribute effectively in international contexts.

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Experience Level

Language

Italian
Fluent
English
Fluent
Spanish; Castilian
Fluent
Korean
Advanced

Work Experience

Shop Assistant at Zara, Italy
October 1, 2022 - September 30, 2023
Provided customer service, organized sales and exhibition spaces, and managed warehouse operations, contributing to sales targets and a high-quality shopping experience.
Chef at Le Moulin Seorae
December 1, 2020 - July 31, 2021
Worked in a French restaurant, assisting with wine service and food preparation while maintaining high standards of quality and presentation.
Italian Teacher at Coritalia
May 1, 2019 - May 31, 2020
Taught Italian language and culture, prepared students for Italian language exams, and conducted private tutoring sessions.
Front Office Manager at La Fabbrica del Nuoto
February 1, 2016 - November 30, 2018
Oversaw front office operations, managed sales and marketing activities, handled customer relations, and coordinated administrative tasks.
HR Assistant at Frentata Distribuzioni srl
May 1, 2014 - May 31, 2015
Supported HR and administrative departments with personnel documentation, employee relations, and labor law compliance.
Shop Assistant at Jennyfer
October 1, 2011 - October 31, 2012
Delivered excellent customer service, managed product displays, and assisted with inventory control and warehouse organization.
International Cooperant at Tierra de Hombres
February 1, 2011 - June 30, 2011
Collaborated on human rights projects, organized educational events in schools, managed administrative tasks, and contributed to awareness-raising initiatives.

Education

Master’s Degree in International Relations at Ewha Womans University
January 1, 2024 - December 15, 2025
Master’s Degree in Human Resource Management at ISBA -Stogea, Italy
January 1, 2018 - December 31, 2019
Master’s Degree in Human Resource Management at ISBA -Stogea, Italy
January 1, 2021 - December 31, 2022
Korean Language Program at Konkuk University
January 1, 2013 - December 31, 2013
Bachelor’s Degree in International Relations at University of Naples “L’Orientale”
January 1, 2005 - December 31, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Retail, Professional Services, Travel & Hospitality, Non-Profit Organization