Social Media Manager | Strategy, Content Creation & Growth I specialise in social media management for small and medium-sized businesses, creating content and strategies that drive engagement, build brand awareness, and support business growth. • Social media strategy development • Content planning and scheduling • Static post design and carousel creation • Reels and short-form video content • Community engagement • Performance monitoring and optimisation I offer flexible packages to suit businesses at different stages of growth, whether you need full account management or support with content creation and strategy.

Eryn La Guma

Social Media Manager | Strategy, Content Creation & Growth I specialise in social media management for small and medium-sized businesses, creating content and strategies that drive engagement, build brand awareness, and support business growth. • Social media strategy development • Content planning and scheduling • Static post design and carousel creation • Reels and short-form video content • Community engagement • Performance monitoring and optimisation I offer flexible packages to suit businesses at different stages of growth, whether you need full account management or support with content creation and strategy.

Available to hire

Social Media Manager | Strategy, Content Creation & Growth

I specialise in social media management for small and medium-sized businesses, creating content and strategies that drive engagement, build brand awareness, and support business growth.

• Social media strategy development
• Content planning and scheduling
• Static post design and carousel creation
• Reels and short-form video content
• Community engagement
• Performance monitoring and optimisation

I offer flexible packages to suit businesses at different stages of growth, whether you need full account management or support with content creation and strategy.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
See more

Language

English
Fluent

Work Experience

Freelance Social Media Manager at Self-Employed
February 1, 2026 - Present
Developed personalised social media strategies for diverse client profiles, conducted keyword research, hashtag tracking, and competitor analysis; implemented SEO across profiles and video descriptions; produced and scheduled multi-platform content; led proactive community management; generated monthly analytics to inform growth strategies.
Personal Assistant at Txmes2 Concierge
September 1, 2025 - Present
Co-managed digital media workflows, scheduled multi-platform posts, and authored engaging copy aligned with brand voice; managed stakeholder communications; coordinated calendars and production timelines; maintained digital asset organization and updated client profiles and compliance documents to sustain cross-functional efficiency.
Beach Club Hostess at Drift Dubai
September 1, 2024 - May 1, 2025
Managed multi-channel communications via SevenRooms, WhatsApp, email, and phone to handle high-volume inquiries and bookings; acted as front-line brand representative, resolving guest concerns and ensuring satisfaction; utilized CRM data to tailor future interactions; compiled daily operational reports to identify attendance and spending trends.
Organisational Psychology Tutor at University of Cape Town
April 1, 2023 - August 1, 2024
Conducted weekly tutorials, managed ongoing digital correspondence and virtual consultations, providing structured feedback on performance; marked and graded tests and assignments.
Talent Acquisition Consultant at Isilumko Staffing
January 1, 2023 - March 1, 2023
Sourced and headhunted high-potential candidates aligned with predefined requirements; managed ATS to ensure data accuracy and pipeline visibility; conducted structured messaging campaigns to collect background, career, and compliance information.
Script Writer & Editor at Blended Audio
August 1, 2021 - November 1, 2021
Transcribed and synchronized English scripts for television, sharpening copywriting, storytelling, grammar, and precise video time-coding skills.

Education

Honours in Industrial & Organisational Psychology at University of Cape Town
January 1, 2023 - January 1, 2024
Bachelor of Social Science Psychology & Industrial Psychology at University of Cape Town
January 1, 2020 - January 1, 2022
Honours in Industrial & Organisational Psychology at University of Cape Town
January 1, 2023 - January 1, 2024
Bachelor of Social Science Psychology & Industrial Psychology at University of Cape Town
January 1, 2020 - January 1, 2022

Qualifications

Humanities Faculty Scholarship of Merit
January 1, 2021 - July 1, 2026
Humanities Entrance Scholarship
January 11, 2030 - July 1, 2026

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services, Education, Real Estate & Construction
    Brand Authority & High-Value Lead Gen for Luxury Interior Design

    Main Social Media Objective

    Build brand authority and attract high-value interior design clients. Their goal is not to go viral, but to become a trusted luxury design name.

    My Approach:

    1. Increase Brand Awareness

    Position Aurelia House as a premium interior design studio.

        Content:
    • completed projects
    • behind-the-scenes design process
    • designer insights * material selections
    • before/after transformations

    2. Build Trust With Potential Clients

    Luxury clients invest based on confidence.

        Content:
    • client testimonials
    • project journeys
    • designer expertise
    • educational posts

    3. Create Emotional Connection

    Show that they design lifestyles, not rooms.

        Content:
    • emotion-provoking captions and text overlay

    4. Generate Qualified Leads

    Drive inquiries from homeowners wanting:

    • full renovations
    • new builds
    • vacation homes
    • luxury consultations
        Content:
    • CTA in copy, posts and reels

    Brand Aesthetic

    Colour Palette:

    • Light Ivory: #e6dcd3
    • Desert Sand: #c9b196
    • Warm brown: #6b4b34
    • Dark Espresso: #281f18

    Photography Style:

    • Natural sunlight
    • Editorial magazine feel
    • Close-up details
    • Architectural angles
    • Lifestyle moments

    Content Pillars

    1. Project Showcases

    Purpose: Portfolio + credibility

    1. Design Education

    Examples:
    “3 mistakes that make a room feel unfinished”
    “How we choose the perfect lighting temperature”
    “Why we always mix old and new pieces”

    1. Behind The Scenes

    Examples:

    • fabric selections
    • moodboards
    • showroom visits
    • material samples
    • installation days
    1. Brand Lifestyle
      Examples:
      coffee beside design sketches
      founder moments
      studio spaces
      architecture inspiration

    Project Portfolio Link:
    https://www.twine.net/signin

    Brand & Social Media Refinement for Luxury Boutique Spa

    Main Social Media Objective

    Elevate the business’ social media presence from a simple promotional platform into a digital extension of the spa experience, and drive customer conversions. Increase brand awareness and position brand as Dubai’s leading boutique wellness destinations.

    My Approach:

    1. Increase Brand Awareness & Visibility
    • Position LŪNA as one of Dubai’s leading boutique wellness destinations.
    • Increase recognition among luxury lifestyle audiences.
    • Build a strong visual identity that communicates calm, exclusivity, and premium service.
    1. Drive More Bookings & Customer Conversions
    • Turn Instagram followers into paying clients.
    • Showcase treatments, packages, seasonal offers, and spa experiences.
    • Create content that encourages appointment bookings.
    1. Build a Strong Online Community
    • Create meaningful engagement with followers through
      • Wellness tips
      • Self-care education
      • Behind-the-scenes content
      • Client experiences
      • Interactive stories
    1. Establish Authority in the Wellness Industry
    • Position LŪNA as more than a spa — a trusted wellness expert.
    • Educate audiences about skincare, relaxation, recovery, and holistic wellbeing.

    Brand Aesthetic

    Colour Palette:

    • Sage Green: #b2bda3
    • Stone: #978671
    • Soft ivory: #ebdfce
    • Brown: #6e4935

    Photography Style:

    • Natural lighting
    • Close-up details
    • Slow, calming imagery
    • Luxury textures

    Content Pillars

    1. Wellness Education (40%)
    2. Treatment Showcases (25%)
    3. Lifestyle & Brand Storytelling (20%)
    4. Promotions and Offers (15%)

    See project portfolio below:
    https://www.twine.net/signin

    End-to-end Social Media Management for Luxury Retail Brand

    Main Goal:

    Establish the brand as a globally recognised luxury house by creating a refined digital presence that builds brand desire and attracts discerning clients who value timeless design over trends.

    After doing research on niche, competitors, and target audience – demographics, lifestyle, purchasing behaviour, social media habits – I developed a content strategy which included brand aesthetic, content pillars, posting schedule and examples of content.

    Broad Approach:

    1. Establish Brand Prestige: Cultivate a digital storefront that feels exclusive, aspirational, and deeply artistic.
    2. Drive Community Engagement: Build an inner circle of brand advocates through storytelling and interactive elements rather than hard selling.
    3. Elevate Content Quality: Editorial and luxury feel, sticking to brand aesthetic (see below).
    4. Grow Digital Footprint: Increase saves and shares by creating visually arresting imagery that users want to add to their personal digital mood boards.

    Brand Aesthetic & Visual Guidelines

    • Colour Palette: #b28558, #322c25, #341014, #ffffff
    • Visual Style: Minimalist, architectural, and spacious.
    • Photography: High-contrast lighting, natural desert sun shadows, crisp textures (grainy leather, brushed gold, liquid perfume glass).
    • Videography: Slow cinematic transitions, macro close-ups of craftsmanship, ASMR audio of watch ticking or handbag clasps clicking.
    • Typography: Clean, high-fashion serif fonts (e.g., Didot or Cormorant Garamond) paired with ultra-light sans-serif subheaders.

    See portfolio below:
    https://www.twine.net/signin