Hi, I'm Esmaeil Amiri, a multilingual professional with over 9 years of experience in administration, support services, hotel management, and logistics. I have a proven track record in managing teams, improving customer satisfaction, and implementing operational systems. I'm fluent in German and English and have advanced knowledge in CRM, knowledge management, and procurement processes. Throughout my career, I've led various projects and teams across different sectors, including petrochemical, pension funds, and hospitality. I enjoy streamlining policies and improving workplace benefits, and I'm always eager to take on new challenges that allow me to grow and contribute effectively.

Esmaeil Amiri

Hi, I'm Esmaeil Amiri, a multilingual professional with over 9 years of experience in administration, support services, hotel management, and logistics. I have a proven track record in managing teams, improving customer satisfaction, and implementing operational systems. I'm fluent in German and English and have advanced knowledge in CRM, knowledge management, and procurement processes. Throughout my career, I've led various projects and teams across different sectors, including petrochemical, pension funds, and hospitality. I enjoy streamlining policies and improving workplace benefits, and I'm always eager to take on new challenges that allow me to grow and contribute effectively.

Available to hire

Hi, I’m Esmaeil Amiri, a multilingual professional with over 9 years of experience in administration, support services, hotel management, and logistics. I have a proven track record in managing teams, improving customer satisfaction, and implementing operational systems. I’m fluent in German and English and have advanced knowledge in CRM, knowledge management, and procurement processes.

Throughout my career, I’ve led various projects and teams across different sectors, including petrochemical, pension funds, and hospitality. I enjoy streamlining policies and improving workplace benefits, and I’m always eager to take on new challenges that allow me to grow and contribute effectively.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

German
Fluent
English
Fluent
Persian
Fluent
Turkish
Fluent

Work Experience

Commercial Manager at 5-Star Hotels Group
January 1, 2024 - July 25, 2025
Managed procurement for a luxury hotel brand. Negotiated contracts achieving a 15% annual cost saving. Implemented AI tools which improved operational efficiency by 25%. Led a team of more than 6 to ensure smooth hotel operations. Collaborated on hospitality strategy and service enhancement.
Commercial Manager at 5-Star Hotels Group
January 1, 2024 - July 25, 2025
Managed procurement for a luxury hotel brand, negotiated contracts leading to 15% annual cost savings, implemented AI tools that improved efficiency by 25%, led a team of over 6 employees, and collaborated on hospitality strategy and service enhancements.
Commercial Manager at 5-Star Hotels Group
January 1, 2024 - July 25, 2025
Managed procurement for a luxury hotel brand. Negotiated contracts resulting in 15% annual cost savings. Implemented AI tools which improved efficiency by 25%. Led a team of more than 6 members ensuring smooth hotel operations. Collaborated on hospitality strategy and service enhancement.
Welfare Director at Pars Tank Support Services Co.
January 1, 2024 - Present
Oversaw welfare operations in coordination with petrochemical terminal subsidiaries. Improved staff satisfaction and workplace benefits.
General Manager of Administration & Support at Strategic Development Investment Co. – Merat Kish
January 1, 2024 - July 25, 2025
Directed administrative and HR functions for a major pension fund company. Developed streamlined policies for workforce efficiency.
Support Manager at Pars Star Hotel Group
January 1, 2023 - July 25, 2025
Led operational support for a national hotel group. Supervised logistics, maintenance, and internal service systems.
Planning & CRM Manager at Pars Hotel Group
December 31, 2016 - July 25, 2025
Managed CRM implementation and project planning across hotel branches.
Director of CEO Office at Iranian Transport Development Holding (TTI)
December 31, 2015 - July 25, 2025
Led executive operations and supported CEO with strategic tasks.
Administrative Supervisor at Saba International Transport Company
December 31, 2012 - July 25, 2025
Oversaw administrative processes and logistics coordination.
Administrative Officer at Aras Post Company
December 31, 2011 - July 25, 2025
Handled HR and internal documentation for postal services.
German Website Evaluator at IRIB World Service
December 31, 2010 - July 25, 2025
Reviewed and evaluated German-language website content.
Welfare Director at Pars Tank Support Services Co.
January 1, 2024 - Present
Oversaw welfare operations in coordination with petrochemical terminal subsidiaries. Improved staff satisfaction and workplace benefits.
General Manager of Administration & Support at Strategic Development Investment Co. – Merat Kish
January 1, 2024 - July 25, 2025
Directed administrative and HR functions for a major pension fund company. Developed streamlined policies for workforce efficiency.
Support Manager at Pars Star Hotel Group
January 1, 2023 - July 25, 2025
Led operational support for a national hotel group. Supervised logistics, maintenance, and internal service systems.
Planning & CRM Manager at Pars Hotel Group
December 31, 2016 - July 25, 2025
Managed CRM implementation and project planning across hotel branches.
Director of CEO Office at Iranian Transport Development Holding (TTI)
December 31, 2015 - July 25, 2025
Led executive operations and supported CEO with strategic tasks.
Administrative Supervisor at Saba International Transport Company
December 31, 2012 - July 25, 2025
Oversaw administrative processes and logistics coordination.
Administrative Officer at Aras Post Company
December 31, 2011 - July 25, 2025
Handled HR and internal documentation for postal services.
German Website Evaluator at IRIB World Service
December 31, 2010 - July 25, 2025
Reviewed and evaluated German-language website content.

Education

Master’s at University of Tehran
January 1, 2008 - December 31, 2012
Master’s at University of Tehran
January 1, 2010 - December 31, 2012
Master's at University of Tehran
January 1, 2008 - December 31, 2012
M.A. at University of Tehran
January 1, 0000 - December 31, 0000
B.A. at University of Tehran
January 1, 0000 - December 31, 0000
M.A. at University of Tehran
January 1, 0000 - December 31, 0000
B.A. at University of Tehran
January 1, 0000 - December 31, 0000

Qualifications

Certificate in Knowledge Management
January 1, 2022 - December 31, 2022
Certificate in Knowledge Management
January 1, 2022 - December 31, 2022
Certificate in Knowledge Management
January 1, 2022 - December 31, 2022

Industry Experience

Travel & Hospitality, Professional Services, Consumer Goods, Wholesale & Distribution, Transportation & Logistics, Financial Services, Energy & Utilities
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