Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hi, I’m Esther Onyemah N. Ohiri, a dedicated customer support professional with extensive experience handling inquiries and resolving issues across multiple channels, including phone, email, and live chat. I pride myself on clear communication, empathy, and a proactive approach to ensuring customer satisfaction in fast-paced environments. Over the years, I’ve collaborated with cross-functional teams to streamline processes, reduce escalations, and turn challenging interactions into positive outcomes. I’m fluent in English, Igbo, and Yoruba, with basic French, and I continuously seek opportunities to grow my skills in relationship-building and problem-solving.…Hi, I’m Esther Onyemah N. Ohiri, a dedicated customer support professional with extensive experience handling inquiries and resolving issues across multiple channels, including phone, email, and live chat. I pride myself on clear communication, empathy, and a proactive approach to ensuring customer satisfaction in fast-paced environments. Over the years, I’ve collaborated with cross-functional teams to streamline processes, reduce escalations, and turn challenging interactions into positive outcomes. I’m fluent in English, Igbo, and Yoruba, with basic French, and I continuously seek opportunities to grow my skills in relationship-building and problem-solving.

ESTHER ONYEMAH N. OHIRI

Copywriter, Presenter, Voiceover Artist, +2





Hi, I’m Esther Onyemah N. Ohiri, a dedicated customer support professional with extensive experience handling inquiries and resolving issues across multiple channels, including phone, email, and live chat. I pride myself on clear communication, empathy, and a proactive approach to ensuring customer satisfaction in fast-paced environments. Over the years, I’ve collaborated with cross-functional teams to streamline processes, reduce escalations, and turn challenging interactions into positive outcomes. I’m fluent in English, Igbo, and Yoruba, with basic French, and I continuously seek opportunities to grow my skills in relationship-building and problem-solving.…Hi, I’m Esther Onyemah N. Ohiri, a dedicated customer support professional with extensive experience handling inquiries and resolving issues across multiple channels, including phone, email, and live chat. I pride myself on clear communication, empathy, and a proactive approach to ensuring customer satisfaction in fast-paced environments. Over the years, I’ve collaborated with cross-functional teams to streamline processes, reduce escalations, and turn challenging interactions into positive outcomes. I’m fluent in English, Igbo, and Yoruba, with basic French, and I continuously seek opportunities to grow my skills in relationship-building and problem-solving.

Available to hire

Hi, I’m Esther Onyemah N. Ohiri, a dedicated customer support professional with extensive experience handling inquiries and resolving issues across multiple channels, including phone, email, and live chat. I pride myself on clear communication, empathy, and a proactive approach to ensuring customer satisfaction in fast-paced environments.

Over the years, I’ve collaborated with cross-functional teams to streamline processes, reduce escalations, and turn challenging interactions into positive outcomes. I’m fluent in English, Igbo, and Yoruba, with basic French, and I continuously seek opportunities to grow my skills in relationship-building and problem-solving.

Skills

CRM

Copywriting

Presentation Design

Experience Level

CRM

Expert

Copywriting

Intermediate

Presentation Design

Intermediate

Language

English

Fluent

Igbo

Advanced

Yoruba

Advanced

French

Beginner

Work Experience

Customer Service Representative & Administrator at Vine Health Paramedic Services

January 1, 2025 - January 1, 2025

Addressed customer queries and complaints across channels; collaborated with management to improve customer experience and achieve high satisfaction; processed requests and resolved issues promptly.

Customer Service Support at Starexx Luxury Apartment

January 1, 2023 - January 1, 2023

Assisted clients with daily hotel and service inquiries; developed professional customer handling skills; resolved issues through quick, responsive support; collaborated with other teams to enhance customer experiences.