Available to hire
Hi, I’m Ethan Nguyen. I’m a tech and operations professional with a B.S. in Business Administration and four years of experience supporting administrative processes, documentation management, and cross-team coordination. I excel at maintaining internal systems, managing high-volume communications, and sustaining accurate records in fast-paced environments.
I’m adept at coordinating logistics, supporting operational workflows, and collaborating across departments to improve efficiency. I enjoy mentoring teammates, refining processes, and helping teams deliver their best work while staying organized and proactive.
Experience Level
Language
English
Fluent
Work Experience
Stock Associate at Hollister Co
November 1, 2024 - April 1, 2026Received, inspected, and logged incoming inventory; maintained accurate internal stock level records; organized supply inventory and prioritized high-demand items for distribution; engaged customers to identify needs and recommended products, contributing to daily sales targets.
Quality Manager at Epic Systems
June 1, 2022 - February 1, 2024Conducted regular audits and inspections of automation processes to ensure quality standards; documented and reported software quality issues for timely resolution; collaborated with developers and technical support to address issues and improve processes; tested software updates including feature updates, bug fixes, and design updates; assisted in software design and implementation projects, supporting scheduling and operational logistics; tracked issues and updates across projects to maintain accurate records and reporting.
Lead Student Assistant at Student Housing and Residential Life
August 9, 2021 - May 27, 2022Managed employee scheduling and maintained operational records using internal management systems; supported daily operations of a 20-person student staff by coordinating schedules, maintaining records, and assisting with training logistics; managed high-volume communication with students, parents, and university departments; performed operational inspections and documented facility conditions to maintain compliance with housing policies; guided a 4-person marketing team to create engaging social media content and campaigns.
Education
Bachelor of Science in Business Administration at California State University, Monterey Bay
January 11, 2030 - May 1, 2022Qualifications
Industry Experience
Retail, Education, Professional Services, Software & Internet, Media & Entertainment
Experience Level
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