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Hi, I’m Eva Maria Aldeano dos Foros Gomes. I’m an Administrative Assistant and Customer Support specialist based in Salzburg, with experience spanning hospitality, legal, tourism and corporate environments. I excel at client communication, remote support, and coordinating complex workflows to deliver seamless guest experiences and efficient operations. Currently open to remote, hybrid, or on-site roles, I bring professionalism, empathy, and cultural awareness to fast-paced international teams. I’m fluent in Portuguese and English, with German at A2 and Spanish at A2, and I enjoy creative writing, painting, and exploring culture in my spare time.…Hi, I’m Eva Maria Aldeano dos Foros Gomes. I’m an Administrative Assistant and Customer Support specialist based in Salzburg, with experience spanning hospitality, legal, tourism and corporate environments. I excel at client communication, remote support, and coordinating complex workflows to deliver seamless guest experiences and efficient operations. Currently open to remote, hybrid, or on-site roles, I bring professionalism, empathy, and cultural awareness to fast-paced international teams. I’m fluent in Portuguese and English, with German at A2 and Spanish at A2, and I enjoy creative writing, painting, and exploring culture in my spare time.

Eva Maria Aldeano dos Foros Gomes Justic

Assistant Producer, Content Producer, Film Producer, +2

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Hi, I’m Eva Maria Aldeano dos Foros Gomes. I’m an Administrative Assistant and Customer Support specialist based in Salzburg, with experience spanning hospitality, legal, tourism and corporate environments. I excel at client communication, remote support, and coordinating complex workflows to deliver seamless guest experiences and efficient operations. Currently open to remote, hybrid, or on-site roles, I bring professionalism, empathy, and cultural awareness to fast-paced international teams. I’m fluent in Portuguese and English, with German at A2 and Spanish at A2, and I enjoy creative writing, painting, and exploring culture in my spare time.…Hi, I’m Eva Maria Aldeano dos Foros Gomes. I’m an Administrative Assistant and Customer Support specialist based in Salzburg, with experience spanning hospitality, legal, tourism and corporate environments. I excel at client communication, remote support, and coordinating complex workflows to deliver seamless guest experiences and efficient operations. Currently open to remote, hybrid, or on-site roles, I bring professionalism, empathy, and cultural awareness to fast-paced international teams. I’m fluent in Portuguese and English, with German at A2 and Spanish at A2, and I enjoy creative writing, painting, and exploring culture in my spare time.

Available to hire

Hi, I’m Eva Maria Aldeano dos Foros Gomes. I’m an Administrative Assistant and Customer Support specialist based in Salzburg, with experience spanning hospitality, legal, tourism and corporate environments. I excel at client communication, remote support, and coordinating complex workflows to deliver seamless guest experiences and efficient operations.

Currently open to remote, hybrid, or on-site roles, I bring professionalism, empathy, and cultural awareness to fast-paced international teams. I’m fluent in Portuguese and English, with German at A2 and Spanish at A2, and I enjoy creative writing, painting, and exploring culture in my spare time.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Advanced

German

Beginner

Spanish; Castilian

Beginner

Work Experience

Guest Experience Admin at Rosewood Schloss Fuschl

June 1, 2025 - October 31, 2025

Assisted high-profile guests and travel agencies, creating customized itineraries and ensuring memorable stays. Managed luxury service bookings (limousines, exclusive tours, cultural events). Responded to guest emails with professionalism, accuracy and attention to detail. Coordinated with internal departments to ensure seamless and exceptional guest experiences.

Call Center Agent and Administrative Assistant at Otis Elevators

June 1, 2024 - December 31, 2024

Managed 60 to 80 daily calls related to technical malfunctions and emergency rescues. Handled customer complaints and conducted quality assurance surveys. Performed administrative tasks to enhance operational efficiency.

Administrative Assistant at Private Practice Lawyers Office

June 1, 2023 - December 31, 2023

Scheduled and managed appointments, court dates, and meetings. Drafted and proofread legal documents, contracts, and correspondence. Maintained physical and digital legal files, ensuring data accuracy. Assisted in billing, invoicing, and client communication.

Content Moderator at Genpact

January 1, 2023 - June 30, 2023

Reviewed and moderated video content for policy compliance.

Call Center Agent at Booking.com

September 1, 2022 - December 31, 2022

Managed hotel and tourism-related inquiries via phone. Assisted with calendar updates, invoice management, and complaint resolution. Provided suggestions to improve business. Customer Support.