Eva Stefanova
I am a dedicated Customer Service Specialist with years of experience supporting clients in various environments.
About
I am a dedicated Customer Service Specialist with years of experience supporting clients in various environments. My passion lies in building strong relationships and ensuring customer satisfaction while honing my skills in communication and problem-solving. With a background in translation and operations, I bring a unique approach to every project.
In my current role, I excel at addressing customer inquiries and streamlining processes to improve service delivery. I’m always eager to learn new tools and strategies, fostering collaboration among teams to achieve our goals. I believe that a friendly, professional demeanor goes a long way in creating positive experiences for customers and colleagues alike.
- 8 years' experience
- Joined November 2025
Skills· 1
Languages
- PolishAdvanced
- HungarianAdvanced
- EnglishAdvanced
- GermanAdvanced
- SlovakAdvanced
Work experience· 4 roles
Supported policy administration and invoicing while collaborating in a German-English environment. Coordinated projects and data management using Jira, Workday, and MS Office tools.
Responsible for end-to-end customer support and order processing in German and English. Managed customer records and addressed inquiries promptly using SAP and collaboration tools.
Assisted in recruitment and full-cycle hiring processes. Engaged with various stakeholders to understand staffing needs.
Education
Certifications and awards
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