Hi, I’m Eva Zordan, a versatile creative professional specializing in virtual assistance, content creation, and video editing. I help clients streamline inquiries, manage admin tasks, and produce engaging media across YouTube, Instagram, and TikTok. My approach blends practical support with a creative touch to deliver clear, friendly service and results. Over the past few years, I’ve collaborated with clients on diverse projects—from producing YouTube reviews and social media content to SEO-focused materials. I work well with tools like CapCut, Canva, and Adobe Premiere Pro, and I thrive on turning ideas into polished content while maintaining strong communication and reliability.

Eva Zordan

Hi, I’m Eva Zordan, a versatile creative professional specializing in virtual assistance, content creation, and video editing. I help clients streamline inquiries, manage admin tasks, and produce engaging media across YouTube, Instagram, and TikTok. My approach blends practical support with a creative touch to deliver clear, friendly service and results. Over the past few years, I’ve collaborated with clients on diverse projects—from producing YouTube reviews and social media content to SEO-focused materials. I work well with tools like CapCut, Canva, and Adobe Premiere Pro, and I thrive on turning ideas into polished content while maintaining strong communication and reliability.

Available to hire

Hi, I’m Eva Zordan, a versatile creative professional specializing in virtual assistance, content creation, and video editing. I help clients streamline inquiries, manage admin tasks, and produce engaging media across YouTube, Instagram, and TikTok. My approach blends practical support with a creative touch to deliver clear, friendly service and results.

Over the past few years, I’ve collaborated with clients on diverse projects—from producing YouTube reviews and social media content to SEO-focused materials. I work well with tools like CapCut, Canva, and Adobe Premiere Pro, and I thrive on turning ideas into polished content while maintaining strong communication and reliability.

See more

Language

English
Advanced
Italian
Fluent
Spanish; Castilian
Advanced

Work Experience

Customer Support Agent for Mobile Games at Telus International
November 1, 2022 - October 1, 2023
Working remotely abroad for 1 year, I assisted customers with general inquiries, product support, and troubleshooting via e-mail, live chat, and tickets. Moreover, I ensured that customer issues, such as account recovery, bug reports, and security concerns, were addressed effectively. Some tools I used: Helpshift, Twilio, Slack.
Virtual Assistant at Freelance
March 1, 2024 - Present
Over the past year, I have worked with clients on a variety of projects as a virtual assistant, providing support based on their specific needs. You can find more details about my work and collaborations on my LinkedIn profile, linked in the contact section of the CV
Content Creator at Freelance
February 1, 2024 - Present
I run an ASMR YouTube channel, handling the full production process: scripting, filming, editing (CapCut, Adobe Premiere Pro), and thumbnail design (Canva). I also create YouTube video reviews for a client in affiliate marketing, including recording clips, scriptwriting, and cutting the videos. I am able to use basic SEO tools, mainly YouTube-related.
Virtual Assistant at Various Clients (Remote)
November 1, 2022 - October 1, 2023
Provided admin support, email management, live chat and ticket-based customer service, account recovery, bug reports, and security concerns resolution. Conducted research and lead generation, data entry, and general inquiries. Handled content creation tasks, including creative writing (blogs, newsletters, product descriptions), social media management, and basic SEO for YouTube-related work. Used HelpShift, Twilio, Slack. Produced YouTube content for affiliate marketing: scripting, recording, editing (CapCut, Adobe Premiere Pro), and thumbnail design (Canva). Assisted with English-Italian/Italian-English translation as needed.
Virtual Assistant / Content Creator at Self-employed / Freelance
March 1, 2024 - Present
Ongoing remote VA support across diverse projects. Responsibilities include admin support, email management, research, lead generation, data entry, and social media management; content creation (blogs, newsletters, product descriptions); basic video editing for YouTube; production tasks for a personal YouTube channel (scripting, filming, editing with CapCut and Adobe Premiere Pro), thumbnail design (Canva); client-facing communications via email, live chat, and tickets.
Content Creator & YouTube Channel Producer at Telus International
November 1, 2022 - October 1, 2023
Ran my own ASMR YouTube channel; handled full production process: scripting, filming, editing (CapCut, Adobe Premiere Pro), and thumbnail design (Canva). Created YouTube reviews for an affiliate marketing client, including UGC content, script writing, and video editing. Performed SEO-related work for YouTube channels.
Freelance Virtual Assistant & Content Creator at Self-employed / Freelance
February 1, 2024 - Present
Provided virtual assistance across client projects: admin support (email and task management), research and lead generation, data entry, database organization, and translations between Italian and English. Produced content for YouTube, Instagram, and TikTok, including video editing and social media management.

Education

Secondary School Diploma at Liceo Leonardo Da Vinci (linguistic branch)
January 1, 2015 - January 1, 2020
Course for 'Executive Sales Assistant' at Niuko - Innovation & Knowledge srl
November 1, 2020 - February 1, 2021
Secondary School Diploma, Linguistic Branch at Liceo Leonardo Da Vinci
January 1, 2015 - January 1, 2020
Executive Sales Assistant Course at Liceo Leonardo Da Vinci (linguistic branch)
January 11, 2030 - December 7, 2025
Diploma at Liceo Leonardo Da Vinci (Foreign Languages)
January 1, 2015 - January 1, 2020

Qualifications

Secondary School Diploma
January 1, 2015 - January 1, 2020
Course for 'Executive Sales Assistant'
November 1, 2020 - February 1, 2021
Executive Sales Assistant Course
January 11, 2030 - December 7, 2025

Industry Experience

Software & Internet, Media & Entertainment, Education, Professional Services, Telecommunications, Other