I am a data-focused professional with a strong background in extracting, transforming, and analyzing data using Python, R, SQL, and visualization tools like Power BI. I build interactive dashboards, perform credit and collection analyses, and develop predictive models to support revenue assurance and strategic decision-making. I have hands-on experience in the water utilities sector and a track record of leading delinquency analyses and process optimization projects. I enjoy turning complex data into clear stories that inform business decisions and drive measurable improvements.

Fabio Yukio Shinno

I am a data-focused professional with a strong background in extracting, transforming, and analyzing data using Python, R, SQL, and visualization tools like Power BI. I build interactive dashboards, perform credit and collection analyses, and develop predictive models to support revenue assurance and strategic decision-making. I have hands-on experience in the water utilities sector and a track record of leading delinquency analyses and process optimization projects. I enjoy turning complex data into clear stories that inform business decisions and drive measurable improvements.

Available to hire

I am a data-focused professional with a strong background in extracting, transforming, and analyzing data using Python, R, SQL, and visualization tools like Power BI. I build interactive dashboards, perform credit and collection analyses, and develop predictive models to support revenue assurance and strategic decision-making.
I have hands-on experience in the water utilities sector and a track record of leading delinquency analyses and process optimization projects. I enjoy turning complex data into clear stories that inform business decisions and drive measurable improvements.

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Work Experience

Senior Data Analyst at Sabesp
May 1, 2021 - Present
Developed interactive dashboards in Power BI, conducted credit and collection analysis, implemented predictive models for revenue assurance.
Commercial Services Supervisor at Sabesp
May 1, 2018 - May 1, 2021
Managed customer service team, monitored KPIs, designed optimized workflows.
Traffic Analyst at Sabesp
June 1, 2014 - May 1, 2018
Implemented Erlang C algorithms, extracted and processed data via SQL, monitored call flows.
Customer Service Representative at Sabesp
December 1, 2012 - June 1, 2014
Provided operational and commercial support, focused on debt negotiation.

Education

Postgraduate in Data Engineering at Pontifícia Universidade Católica de Minas Gerais
March 1, 2023 - July 1, 2024
Bachelor's Degree in Data Science at Universidade Cidade de São Paulo
January 1, 2020 - December 1, 2022
Postgraduate in Data Engineering at Pontifícia Universidade Católica de Minas Gerais
March 1, 2023 - July 1, 2024
Bachelor’s Degree in Data Science at Universidade Cidade de São Paulo
January 1, 2020 - December 1, 2022

Qualifications

Add your qualifications or awards here.

Industry Experience

Energy & Utilities