Available to hire
I am a data-focused professional with a strong background in extracting, transforming, and analyzing data using Python, R, SQL, and visualization tools like Power BI. I build interactive dashboards, perform credit and collection analyses, and develop predictive models to support revenue assurance and strategic decision-making.
I have hands-on experience in the water utilities sector and a track record of leading delinquency analyses and process optimization projects. I enjoy turning complex data into clear stories that inform business decisions and drive measurable improvements.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Work Experience
Senior Data Analyst at Sabesp
May 1, 2021 - PresentDeveloped interactive dashboards in Power BI, conducted credit and collection analysis, implemented predictive models for revenue assurance.
Commercial Services Supervisor at Sabesp
May 1, 2018 - May 1, 2021Managed customer service team, monitored KPIs, designed optimized workflows.
Traffic Analyst at Sabesp
June 1, 2014 - May 1, 2018Implemented Erlang C algorithms, extracted and processed data via SQL, monitored call flows.
Customer Service Representative at Sabesp
December 1, 2012 - June 1, 2014Provided operational and commercial support, focused on debt negotiation.
Education
Postgraduate in Data Engineering at Pontifícia Universidade Católica de Minas Gerais
March 1, 2023 - July 1, 2024Bachelor's Degree in Data Science at Universidade Cidade de São Paulo
January 1, 2020 - December 1, 2022Postgraduate in Data Engineering at Pontifícia Universidade Católica de Minas Gerais
March 1, 2023 - July 1, 2024Bachelor’s Degree in Data Science at Universidade Cidade de São Paulo
January 1, 2020 - December 1, 2022Qualifications
Industry Experience
Energy & Utilities
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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