FZ

Farah Zainal

Available to hire

I am a dynamic corporate communications and healthcare executive with a proven track record in strategic planning, stakeholder engagement, and event management.

About

I am a dynamic corporate communications and healthcare executive with a proven track record in strategic planning, stakeholder engagement, and event management. I excel in executive support, project coordination, and health-program development, always aiming to boost efficiency and impact through collaboration and innovative thinking.

I thrive on turning complex projects into practical outcomes across multiple clinics and teams, driven by a passion for operational excellence, people development, and building strong relationships with internal and external partners.

  • 10 years' experience
  • Joined February 2026

Languages

  • EnglishAdvanced
  • MalayAdvanced

Industry experience

  • Healthcare
  • Professional Services
  • Software & Internet
  • Education
  • Media & Entertainment
  • Non-Profit Organization

More experts in Kuala Lumpur, Malaysia

Work experience· 10 roles

Assistant Manager, Project Management – CEO Office · CareClinics Health Care Services Sdn BhdJul 2025 – Present · 1 yr 5 mos

Lead strategic projects to improve operational efficiency across 142 clinics; develop internal LMS and CRM platforms; implement digital referral and self-service solutions; secure government grants for process improvements.

Executive Assistant to CEO · Careclinics Health Care Services Sdn BhdNov 2022 – Present · 4 yrs 1 mo

Provided high-level executive support to the CEO; coordinated complex calendars, meetings, and travel; contributed to crisis communications and stakeholder engagement; planned and executed senior-level events; managed confidential information and prepared briefing materials.

Executive Support · CareClinics Health Care Services Sdn BhdNov 2022 – Present · 4 yrs 1 mo

Provide executive-level support to the CEO and leadership team; manage calendar, coordinate meetings and travel; contribute to crisis communications; support CRM/LMS initiatives and prepare reports for key engagements.

Small Business Owner; Executive Assistant and Corporate Communications · NFZ Enterprise / Goodies for EventNov 2022 – Oct 2023 · 1 yr
Guide drivers and passengers in Grab products and services · GrabTaxi Holdings Ptd LtdMar 2022 – Nov 2022 · 9 mos
Customer Service Executive · Grab Taxi Holdings Ptd Ltd (Singapore)Oct 2020 – May 2021 · 8 mos
Sales and Marketing · Ralph Safety (M) Sdn Bhd / NFZ EnterpriseApr 2018 – Oct 2020 · 2 yrs 7 mos
Administrative Tasks and Sales & Marketing · Ralph Safety (M) Sdn Bhd / NFZ EnterpriseApr 2018 – Oct 2020 · 2 yrs 7 mos

Education· 6

Master in Applied Entrepreneurship · Universiti Pertahanan Nasional Malaysia (UPNM)2021 – 2023
Bachelor Degree in Defence of Strategic Studies · Universiti Pertahanan Nasional Malaysia (UPNM)2012 – 2015
Malaysian Certificate of Education · Malaysian Education System2009 – 2010
Master in Applied Entrepreneurship · Universiti Pertahanan Nasional Malaysia (UPNM)2021 – 2023

Certifications and awards

Foundation in Defence of Management2011 – 2012
Malaysian Certificate of Education (Science & Accounting, LCCI)2009 – 2010
Malaysian Certificate of Education (Science & Accounting, LCCI)2009 – 2010

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