Hello! I am Fatima Cervantes and I am a recent college graduate with a background in Communication and Media. I have a diverse work background ranging from ambulance dispatcher to interviewing A-list celebrities for social media. I love to be creative and create moments for communities which curates into my love for the music industry :)

Fatima Cervantes Santiago

Hello! I am Fatima Cervantes and I am a recent college graduate with a background in Communication and Media. I have a diverse work background ranging from ambulance dispatcher to interviewing A-list celebrities for social media. I love to be creative and create moments for communities which curates into my love for the music industry :)

Available to hire

Hello! I am Fatima Cervantes and I am a recent college graduate with a background in Communication and Media. I have a diverse work background ranging from ambulance dispatcher to interviewing A-list celebrities for social media. I love to be creative and create moments for communities which curates into my love for the music industry :)

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Beginner
Beginner

Language

English
Fluent
Spanish; Castilian
Advanced

Work Experience

Social Media Marketing Intern at Santa Barbara International Film Festival
February 1, 2026 - February 28, 2026
Developed organic social media presence, growing 115K+ followers and 100M+ views in 1 month through short-form content strategy, real-time reactive content, and audience behavioral analysis. Produced 36 posts surpassing 1M views and 106 posts surpassing 100K views. Managed end-to-end content production including ideation, on-site filming, editing, and publishing while maintaining consistent brand voice at scale. Developed multi-platform strategy across Instagram, TikTok, Facebook, and YouTube. Conducted professional interviews for A-list figures including Jacob Elordi, EJAE, and Teyanna Taylor.
Current Social Media Marketing Strategist at Ideology Studios
January 1, 2025 - Present
Produced monthly performance reports and analytics for client Yelp accounts, translating engagement and campaign data into actionable recommendations. Managed and optimized multiple client accounts using AI tools, monitoring account health, identifying performance trends, and maintaining data accuracy across reporting. Built client-facing reports and performance summaries, communicating insights to stakeholders and collaborating across customer success, production, and marketing teams to prioritize initiatives. Coordinated production workflows, media projects, outreach campaigns, and events to ensure timely execution, operational efficiency, and high-quality client deliverables.
Dispatch Representative at Royal Ambulance
February 1, 2023 - September 30, 2024
Answered 60+ calls per day and maintained high-quality customer service interactions among hospital representatives, patient families, and dispatchers. Stayed current on local, state, and company ambulance transportation policies. Collaborated across multiple departments to ensure patient security and clear communication.

Education

Bachelor of Arts - Communication at University of California – Santa Barbara
June 1, 2022 - June 1, 2026
Associate's degree - Communications at Chabot Community College
May 1, 2022 - May 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services