Customer service professional with 2+ years of experience in fast-paced environments, known for strong communication, organization, and problem-solving. Quickly learns new systems and is committed to delivering excellent service while continuing to grow professionally. Freelance digital designer/employment experience includes creating digital content for 10+ client projects, managing multiple responsibilities independently, and consistently meeting deadlines and client expectations with clear, professional communication.

Favian Lee Patterson

Customer service professional with 2+ years of experience in fast-paced environments, known for strong communication, organization, and problem-solving. Quickly learns new systems and is committed to delivering excellent service while continuing to grow professionally. Freelance digital designer/employment experience includes creating digital content for 10+ client projects, managing multiple responsibilities independently, and consistently meeting deadlines and client expectations with clear, professional communication.

Available to hire

Customer service professional with 2+ years of experience in fast-paced environments, known for strong communication, organization, and problem-solving. Quickly learns new systems and is committed to delivering excellent service while continuing to grow professionally.

Freelance digital designer/employment experience includes creating digital content for 10+ client projects, managing multiple responsibilities independently, and consistently meeting deadlines and client expectations with clear, professional communication.

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Experience Level

Work Experience

Team Member at Freddy's Frozen Custard & Steakburgers
August 1, 2024 - March 1, 2026
Freelance Digital Designer
November 1, 2023 - Present
Created digital content for 10+ client projects using graphic design and editing software. Managed all client projects independently, consistently meeting deadlines and client expectations. Strengthened communication, visual design, and content creation skills, resulting in positive client feedback. Delivered excellent customer service in a fast-paced environment, resolving customer questions while maintaining clear, professional communication and accurate, efficient task handling across multiple responsibilities.

Education

High School Diploma at Park Hill High School
January 1, 2026 - January 1, 2026
Information Technology Program at Northland Career Center
January 1, 2026 - January 1, 2026
Coursework: A+ & Hardware, A+ & Software at Metropolitan Community College
January 1, 2026 - January 1, 2026

Qualifications

Coursework: A+ Certification (expected)
January 1, 2026 - January 1, 2026
CompTIA A+ (Hardware & Software) - expected
January 1, 2026 - July 14, 2026
CompTIA A+ Certification - expected
January 1, 2026 - July 14, 2026

Industry Experience

Retail, Education, Professional Services