I am a motivated and organized individual with strong communication and time-management skills. I can manage tasks efficiently while maintaining accuracy and professionalism. I am capable of working under pressure and meeting deadlines, and I am eager to learn new tools and continually improve my skills to provide reliable, high-quality virtual assistance. My experience includes online English tutoring, customer service, and social media management. I guide learners during language lessons, correct pronunciation and grammar, create engaging content, and help clients maintain a positive, professional online presence. I thrive in fast-paced environments and enjoy collaborating with others to deliver excellent service and creative solutions.

Kristine Faye Nerosa

I am a motivated and organized individual with strong communication and time-management skills. I can manage tasks efficiently while maintaining accuracy and professionalism. I am capable of working under pressure and meeting deadlines, and I am eager to learn new tools and continually improve my skills to provide reliable, high-quality virtual assistance. My experience includes online English tutoring, customer service, and social media management. I guide learners during language lessons, correct pronunciation and grammar, create engaging content, and help clients maintain a positive, professional online presence. I thrive in fast-paced environments and enjoy collaborating with others to deliver excellent service and creative solutions.

Available to hire

I am a motivated and organized individual with strong communication and time-management skills. I can manage tasks efficiently while maintaining accuracy and professionalism. I am capable of working under pressure and meeting deadlines, and I am eager to learn new tools and continually improve my skills to provide reliable, high-quality virtual assistance.

My experience includes online English tutoring, customer service, and social media management. I guide learners during language lessons, correct pronunciation and grammar, create engaging content, and help clients maintain a positive, professional online presence. I thrive in fast-paced environments and enjoy collaborating with others to deliver excellent service and creative solutions.

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Language

English
Fluent

Work Experience

Online English Tutor at Engoo
December 2, 2023 - July 2, 2024
Taught and assisted learners in improving English language skills; guided students during lessons, corrected pronunciation and grammar, and helped build confidence in speaking English.
Online English Tutor at Engoo
June 1, 2024 - March 2, 2026
Helped learners improve their English communication skills; guided learners during lessons, corrected grammar and pronunciation, and encouraged confident speaking.
Customer Service Representative at Alorica
July 1, 2024 - December 31, 2024
Handled inbound and outbound calls to assist customers with inquiries, concerns, and service requests. Provided accurate information, resolved issues, and ensured a positive customer experience. Demonstrated strong communication, problem-solving, and multitasking in a fast-paced environment.
Social Media Manager at WanderSphere Journeys
March 1, 2025 - September 1, 2025
Managed content creation, scheduling, and audience engagement across social media platforms. Designed graphics, created captions, maintained brand consistency, and helped increase online visibility and customer interaction. Promoted travel packages, responded to inquiries, and maintained a positive online presence.
Cold Calling, Collection Account at Cloud Tribe
October 1, 2025 - March 1, 2026
Focused on debt collection and outreach, supporting real estate professionals with tasks such as data entry, administrative work, email management, and transaction coordination to streamline business processes and improve efficiency.
Virtual Assistant at Cloud Tribe
December 1, 2025 - April 1, 2026
Supported real estate professionals with data entry, administrative tasks, email management, transaction coordination, and other operational duties to streamline processes and enhance efficiency.

Education

Accountancy and Business Administration at Kapalong College of Agriculture, Sciences, and Technology
January 11, 2030 - June 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Education, Professional Services, Media & Entertainment, Travel & Hospitality, Software & Internet